Operations Manager - Leeds Operations Manager - Sheffield We're looking for an experienced and proactive Operations Manager to lead the day-to-day front of house, hospitality and events operations. You'll be responsible for delivering an excellent customer experience, leading and developing the team, maintaining high operational standards and ensuring strong commercial performance across all service areas. Manage, motivate and develop the team through daily briefings, training, coaching and clear performance expectations. Oversee hospitality and events from initial enquiry and booking through to planning, delivery, invoicing and post-event reviews. Ensure all food safety, health and safety, allergen, hygiene, security and company compliance standards are consistently met. Manage purchasing, stock control, waste, labour planning and financial administration to meet operational and commercial targets. Monitor sales, customer feedback and service performance, identifying opportunities to improve the offer and drive engagement. Maintain accurate records, audits, cleaning schedules, compliance checks, payroll inputs and operational reports. A good understanding of food safety, health and safety, allergen management and operational compliance. Experience managing hospitality or event bookings from enquiry through to delivery and billing. Strong commercial awareness, including labour planning, purchasing, stock control, waste management, costing and invoicing. Confidence using IT systems for bookings, reporting, financial administration and operational planning. Experience supporting recruitment, onboarding, performance management and colleague development. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Onsite free car parking Nursery facilities Contributory pension scheme Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Receive cash rewards every time you spend and use them on a wide range of brands You can share all discounts and offers with your friends and families Restaurant Associates provides brilliant hospitality through our food, drink and services. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Foodservice Operations Manager in Leeds employer: ESS
At Compass Group UK&I, we pride ourselves on being an exceptional employer, particularly for our Sous Chef role at Wattisham Airfield. Our commitment to employee growth is evident through our Career Pathways and MyLearning programmes, while our inclusive work culture fosters a sense of belonging and respect for diverse talents. With a comprehensive benefits package that includes free meals, healthcare access, and exclusive discounts, we ensure that our team members feel valued and rewarded for their hard work in a dynamic and supportive environment.
