At a Glance
- Tasks: Deliver exceptional customer service and create fantastic food experiences.
- Company: Join the friendly Eurest team at Amazon Kettering.
- Benefits: Earn £13.38 per hour for 6 hours each weekend.
- Other info: Attend our hiring event on 5th & 6th August to secure your interview!
- Why this job: No two days are the same; make every break special!
- Qualifications: Positive attitude, great communication skills, and a team player.
The predicted salary is between 13.38 - 13.38 £ per hour.
Weekend Customer Service Assistant - Kettering
Weekend Customer Service Assistant Eurest at Amazon | Kettering 6 Hours per Week | 13.38 per hour
Join Our Team and Help Create Better Breaks!
Looking for a role where no two days are the same? Passionate about delivering outstanding customer service with a smile?
We're looking for a Weekend Customer Service Assistant to join our friendly Eurest team at Amazon Kettering, helping to create fantastic food experiences for hundreds of colleagues every day.
Whether you're serving great coffee, replenishing food counters, operating the till or keeping our dining areas looking their best, you'll play a vital part in making every break a great one.
- What You'll Be Doing
- Delivering exceptional customer service every day
- Serving food and beverages with confidence and a friendly approach
- Operating tills and handling transactions accurately
- Replenishing food and drink displays throughout service
- Maintaining high standards of cleanliness and food hygiene
- Supporting the wider catering team during busy service periods
- Creating a welcoming and positive environment for every customer
What We're Looking For
- A positive, can-do attitude
- Excellent customer service and communication skills
- A team player who enjoys working in a fast-paced environment
- Reliable, enthusiastic and eager to learn
- Previous hospitality, retail or catering experience is beneficial but not essential
Hiring Event - Book Your Interview!
We're recruiting for this role and many more at our upcoming hiring event. Tuesday 5 August & Wednesday 6 August Interview slots are limited, so book your place today!
Important: You must bring valid photographic identification with you on the day.
No ID = No Interview
We cannot conduct interviews without valid identification, so please ensure you bring the required documents with you.
If you're ready to start your next career with one of the UK's leading contract caterers, we'd love to meet you!
Apply today and secure your interview slot!
Weekend Customer Service Assistant - Kettering employer: ESS
Chartwells Education is an exceptional employer, offering a dynamic work culture that prioritises growth and excellence in the education catering sector. With a commitment to employee development and a focus on delivering outstanding food and hospitality experiences, you will find ample opportunities for professional advancement while making a meaningful impact across educational institutions. Join us in a role that not only values your expertise but also fosters a supportive environment for innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Customer Service Assistant - Kettering
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like ESS and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at ESS and let us see your personality shine through!
We think you need these skills to ace Weekend Customer Service Assistant - Kettering
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and ESS.
Get Familiar with Our Brand:Before applying, take some time to learn about ESS and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at ESS
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress ESS.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which ESS will surely appreciate.
