At a Glance
- Tasks: Deliver exceptional customer service and create fantastic food experiences.
- Company: Join the friendly Eurest team at Amazon Kettering.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Join us at our hiring event on 5th & 6th August!
- Why this job: No two days are the same; make every break special for colleagues.
- Qualifications: Positive attitude, great communication skills, and a team player.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Customer Service Assistant - Kettering
- Customer Service Assistant Eurest at Amazon | Kettering 28 Hours per Week | 12.71 per hour
Join Our Team and Help Create Better Breaks!
Looking for a role where no two days are the same? Passionate about delivering outstanding customer service with a smile?
We're looking for a Customer Service Assistant to join our friendly Eurest team at Amazon Kettering, helping to create fantastic food experiences for hundreds of colleagues every day.
Whether you're serving great coffee, replenishing food counters, operating the till or keeping our dining areas looking their best, you'll play a vital part in making every break a great one.
- What You'll Be Doing
- Delivering exceptional customer service every day
- Serving food and beverages with confidence and a friendly approach
- Operating tills and handling transactions accurately
- Replenishing food and drink displays throughout service
- Maintaining high standards of cleanliness and food hygiene
- Supporting the wider catering team during busy service periods
- Creating a welcoming and positive environment for every customer
What We're Looking For
- A positive, can-do attitude
- Excellent customer service and communication skills
- A team player who enjoys working in a fast-paced environment
- Reliable, enthusiastic and eager to learn
- Previous hospitality, retail or catering experience is beneficial but not essential
Hiring Event - Book Your Interview!
We're recruiting for this role and many more at our upcoming hiring event. Tuesday 5 August & Wednesday 6 August Interview slots are limited, so book your place today!
Important: You must bring valid photographic identification with you on the day.
No ID = No Interview
We cannot conduct interviews without valid identification, so please ensure you bring the required documents with you.
If you're ready to start your next career with one of the UK's leading contract caterers, we'd love to meet you!
Apply today and secure your interview slot!
Customer Service Assistant - Kettering employer: ESS
Chartwells Education is an exceptional employer, offering a dynamic work culture that prioritises growth and excellence in the education catering sector. With a commitment to employee development and a focus on delivering outstanding food and hospitality experiences, you will find ample opportunities for professional advancement while making a meaningful impact across educational institutions. Join us in a role that not only values your expertise but also fosters a supportive environment for innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Kettering
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at ESS and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Customer Service Assistant - Kettering
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at ESS that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at ESS.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at ESS get a sense of who you are beyond your experience!
How to prepare for a job interview at ESS
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at ESS and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
