At a Glance
- Tasks: Lead the sales strategy for The O2's premium suite portfolio and drive revenue growth.
- Company: Join a dynamic team at The O2, a leading venue in entertainment.
- Benefits: Enjoy a competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: We celebrate diversity and offer a supportive workplace for all backgrounds.
- Why this job: Make an impact in a vibrant environment while working with high-value clients.
- Qualifications: Experience in commercial sales or account management in premium venues is essential.
The predicted salary is between 75000 - 75000 £ per year.
75000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
The Role
- Lead and deliver the commercial sales strategy for The O2's premium suite portfolio, driving revenue growth across pre-event and event-day sales channels.
- Build and manage relationships with high-value corporate clients and suite holders, ensuring exceptional service, retention, and account growth.
- Develop and execute targeted sales plans, using customer data, market insights, and event performance trends to maximise commercial opportunities.
- Identify, create, and launch new hospitality products and experiences that enhance customer engagement and generate additional revenue streams.
- Drive a high-performance sales culture, working collaboratively with marketing, operations, and venue stakeholders to achieve ambitious commercial targets.
What we're looking for
- Significant experience leading commercial sales, hospitality, or account management functions within a premium venue, events, sport, entertainment, or hospitality environment.
- Proven ability to develop and execute revenue-generating strategies while managing a portfolio of high‑value corporate clients.
- Strong commercial acumen with the ability to analyse data, identify opportunities, and translate insights into measurable business results.
- Exceptional stakeholder management and communication skills, with experience presenting to and influencing senior leadership teams.
- An inspiring people leader who fosters accountability, collaboration, and a high-performance culture while maintaining a customer-first mindset.
What you’ll get in return
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, birthday off, and holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave; 2 days additional leave after returning from maternity leave; day off for baby's first birthday; enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts; 20% off Nuffield Health; 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Head Of Commercial Revenue & Sales - London employer: ESS
As the Head of Commercial Revenue & Sales at The O2 in London, you will join a dynamic and inclusive team that prioritises employee wellbeing and professional growth. With competitive benefits including healthcare, generous annual leave, and a strong focus on work-life balance, we foster a high-performance culture that encourages collaboration and innovation. Our commitment to diversity and empowerment ensures that every team member can thrive and contribute to our exciting hospitality offerings.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Commercial Revenue & Sales - London
✨Get to Know Your E-commerce Community
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✨Attend E-commerce Events and Conferences
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✨Utilise Company Resources
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We think you need these skills to ace Head Of Commercial Revenue & Sales - London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at ESS, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with ESS's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at ESS. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at ESS
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that ESS uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at ESS. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
