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- Tasks: Lead the delivery of top-notch food and beverage services at Harlequins FC.
- Company: Join Levy, a visionary partner in stadium hospitality.
- Benefits: Earn up to £70,000 plus bonuses, healthcare, and 27 days' leave.
- Other info: Be part of a diverse team dedicated to sustainability and community support.
- Why this job: Make your mark in a prestigious rugby club with a vibrant atmosphere.
- Qualifications: Strong leadership skills and a passion for food and hospitality.
The predicted salary is between 70000 - 70000 £ per year.
General Manager - Harlequins FC, Twickenham | Full-Time / Permanent
Up to 70,000 + bonus and excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, and more.
We are looking for the next General Manager at Harlequins FC. This is an exciting opportunity to play an integral role in delivering a world class food and beverage service for one of the most famous and prestigious rugby clubs in the world. This is the chance to make your mark as a leader in stadium hospitality.
Harlequins is known for its bold identity, thrilling matchday atmosphere, and deep connection with its supporters. If you're a passionate foodie with strong leadership skills, a people-first mindset, and the vision to ensure we deliver a high-quality and innovative hospitality offering, then we want to hear from you.
We are Levy. We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision.
Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
General Manager - The role
- Own the day to day delivery of guest-first, consistent, high quality food and service across all areas of the stadium.
- Work closely with Harlequins FC and the Operations Director to define hospitality strategy with clear objectives and outcomes, align on priorities, and deliver a shared vision for the stadium's food and beverage service.
General Manager - Twickenham employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Twickenham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Harlequins FC tick and think about how your skills can enhance their hospitality offerings. Tailor your responses to show you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and passion for food and beverage service – that’s what will set you apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Levy and making a difference in stadium hospitality.
We think you need these skills to ace General Manager - Twickenham
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food and hospitality shine through in your application. Share your experiences that highlight your love for creating memorable guest experiences, especially in a vibrant setting like a rugby stadium.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your leadership skills and any relevant experience in managing teams or delivering high-quality service. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Harlequins FC. Be sure to connect your background with our mission and values, and don’t forget to mention any innovative ideas you have for enhancing our hospitality offerings.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ESS
✨Know Your Stuff
Before the interview, dive deep into Harlequins FC and their hospitality offerings. Familiarise yourself with their food and beverage services, matchday experiences, and any recent initiatives they've launched. This shows your genuine interest and helps you speak confidently about how you can contribute.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or implemented new strategies. Be ready to discuss how you can inspire and motivate a diverse team in a high-pressure environment.
✨Emphasise a People-First Mindset
Since the role focuses on guest experience, highlight your commitment to customer service. Share stories that demonstrate your ability to put guests first, whether through innovative service ideas or by improving team morale to enhance the overall experience.
✨Align with Their Vision
Understand Levy's mission and values, especially their focus on sustainability and community support. Be prepared to discuss how your vision aligns with theirs and how you can contribute to making the stadium a better place for both guests and the planet.