General Manager - St Albans

General Manager - St Albans General Manager - Costa Support Centre, St Albans Salary: 44,000 per annum Hours: 40 hours per week Lead a High-Profile Corporate Hospitality Operation We are looking for an experienced and passionate General Manager to oversee the catering, hospitality, cleaning, and workplace services operation at Costa's Support Centre in St Albans. This is an exciting opportunity for a dynamic leader to manage a diverse, customer-focused operation within a prestigious corporate environment. You'll be responsible for ensuring exceptional service standards across hospitality, foodservice, and cleaning functions while driving operational excellence, team engagement, and financial performance. No two days are the same. From managing day-to-day catering operations and hospitality events to overseeing cleaning standards and stakeholder relationships, you'll play a pivotal role in creating an outstanding workplace experience for Costa colleagues and visitors. What You'll Be Doing Taking full responsibility for the overall management of the catering, hospitality, and cleaning operation Leading, motivating, and developing a multi-functional team to deliver exceptional customer service Building strong relationships with key stakeholders and acting as the primary point of contact on site Ensuring smooth day-to-day operations across foodservice, hospitality, events, and soft services Managing budgets, P