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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy part-time hours, opportunities for progression, and a supportive work culture.
- Why this job: Be part of a friendly team that values individuality and excellent customer service.
- Qualifications: Enthusiastic attitude, team player, and a desire to succeed; catering experience is a plus.
- Other info: Contracted for 50 weeks per year, with a commitment to diversity and inclusion.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 10 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year.
Could you bring your spark to Defence? Here’s what you need to know before applying:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.
We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Yeovil
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in an informal chat or a formal interview, let your passion shine through. This role is all about creating delightful experiences, so demonstrating your love for food and people can set you apart.
✨Tip Number 2
Familiarise yourself with the Defence brand and its values. Understanding what they stand for will help you align your responses and show that you're genuinely interested in being part of their team. Researching their mission and recent initiatives can give you great talking points.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role requires you to be an excellent team player, think of examples from your past experiences where you successfully collaborated with others. Highlighting your ability to thrive under pressure will also resonate well with the hiring team.
✨Tip Number 4
Be ready to demonstrate your reliability and timekeeping skills. Given the fast-paced environment, sharing specific instances where you've managed your time effectively or handled busy situations can showcase your readiness for the role. This will reassure them that you can be counted on.
We think you need these skills to ace Customer Service Assistant - Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any catering-related roles. Emphasise your ability to work in a fast-paced environment and your enthusiasm for food and people.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention specific examples of how you've contributed to a team or handled pressure in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as teamwork, reliability, and a safety-first mindset. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ESS
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role heavily relies on creating a positive experience.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a team player is crucial. Highlight your ability to work well with others and provide examples of successful teamwork from previous roles. This will show that you can contribute positively to the friendly environment they value.
✨Prepare for a Fast-Paced Environment
Since the role involves working in a busy setting, be ready to discuss how you handle pressure. Share strategies you use to stay organised and efficient when things get hectic, which will reassure them of your capability to thrive in their dynamic workplace.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, even if you don't have extensive experience. Showing that you understand the importance of health and safety regulations will demonstrate your commitment to maintaining high standards in the workplace.
