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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy part-time hours, opportunities for progression, and a supportive work culture.
- Why this job: Be part of a friendly team that values individuality and excellent customer service.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: Contracted for 50 weeks per year, with a commitment to diversity and inclusion.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 10 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant - Yeovil employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Yeovil
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This role is all about creating delightful experiences, so demonstrating your love for food and people can set you apart.
✨Tip Number 2
Familiarise yourself with the company’s values and mission, especially their commitment to diversity and individual growth. When you understand what they stand for, you can tailor your conversations to align with their culture, showing that you're not just a fit for the role but also for the team.
✨Tip Number 3
Prepare to discuss your ability to thrive under pressure. Since this role involves working in a fast-paced environment, think of specific examples from your past experiences where you successfully managed busy situations while maintaining excellent customer service.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can help you tailor your approach when applying. Plus, having a referral can significantly boost your chances of landing the job!
We think you need these skills to ace Customer Service Assistant - Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any catering-related roles. Emphasise your ability to work under pressure and your enthusiasm for delivering excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and people. Mention specific examples of how you've contributed to a team or delivered exceptional service in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as teamwork, reliability, and a safety-first mindset. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ESS
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role heavily relies on creating a positive experience.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a team player is crucial. Highlight your ability to work well with others and share experiences where you collaborated effectively in a busy environment. This will show that you can contribute positively to the team dynamic.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced setting, be ready to discuss how you handle pressure. You might want to prepare a few examples of times when you successfully managed multiple tasks or dealt with challenging situations while maintaining a positive attitude.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Even if you don't have extensive experience, showing that you understand the importance of these standards will demonstrate your commitment to maintaining a safe and compliant work environment.
