At a Glance
- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy opportunities for career progression, recognition, and a supportive work environment.
- Other info: Diversity is celebrated here, ensuring everyone feels valued and empowered.
- Why this job: Be part of a passionate team that values individuality and delivers exceptional customer experiences.
- Qualifications: A positive attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
The predicted salary is between 24000 - 36000 € per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to weeks per year
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/1304/ / /R/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant - Loughborough employer: ESS
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant in Loughborough, you'll enjoy a dynamic environment where your contributions are recognised and rewarded, alongside ample opportunities for personal and professional growth within a company dedicated to investing in its people. Join us in delivering outstanding customer experiences while being part of a team that celebrates diversity and empowers you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Loughborough
✨Tip Number 1
Familiarise yourself with the Defence brand and its values. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your passion for delivering excellent service.
✨Tip Number 3
Prepare to discuss how you handle pressure and busy environments. Since the role is fast-paced, think of scenarios where you've successfully managed stress and maintained a positive attitude.
✨Tip Number 4
Showcase your teamwork skills by discussing past experiences where collaboration was key to success. This will resonate well with the hiring team, as they value excellent team players.
We think you need these skills to ace Customer Service Assistant - Loughborough
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Customer Service Assistant.
Showcase Your Passion:In your cover letter, express your enthusiasm for food and customer service. Share specific examples of how you've delivered excellent customer experiences in the past.
Highlight Teamwork Skills:Emphasise your ability to work as part of a team. Provide examples of previous roles where you collaborated effectively with others, especially in fast-paced environments.
Proofread Your Application:Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ESS
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to creating a positive experience.
✨Highlight Teamwork Skills
Since the role requires being an excellent team player, be prepared to discuss your experiences working in teams. Talk about how you contribute to a collaborative environment and how you handle challenges with colleagues.
✨Demonstrate Your Ability to Thrive Under Pressure
The job is in a fast-paced environment, so it's important to convey your ability to stay calm and effective under pressure. Share examples of situations where you've successfully managed multiple tasks or dealt with high-stress scenarios.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position and the company. Ask about opportunities for progression, team dynamics, or how they celebrate individual contributions, which aligns with their values of recognition and support.
