At a Glance
- Tasks: Lead a busy Costa store, ensuring great coffee and customer experiences.
- Company: Join the well-known Costa brand in a dynamic hospital setting.
- Benefits: Competitive salary of £33,000 and a vibrant work environment.
- Other info: Enjoy a fast-paced role where no two days are the same.
- Why this job: Make a real impact by creating a welcoming space for customers and your team.
- Qualifications: Strong leadership skills and a passion for customer service.
Salary: 33,000 per annum
Hours: 40 hours per week (5 out of 7 days)
We're looking for an enthusiastic and motivated Costa Store Manager to take the lead at our store in Weston General Hospital. This is a fantastic opportunity to run a well-known brand in a fast-paced, high-footfall setting where no two days are the same. You'll play a key role in creating a welcoming, positive environment for both customers and your team, delivering consistently great coffee and service while driving the store's overall performance.
What you'll be doing:
- Taking full responsibility for the day-to-day running of the Costa store
- Leading, motivating, and developing your team to deliver outstanding customer experiences
- Ensuring smooth and efficient operations during busy service periods
- Managing stock, minimising waste, and maintaining strong cost controls
- Completing weekly admin, reporting, and operational tasks
- Acting as the key decision-maker on site, resolving issues proactively
- Maintaining a safe, compliant environment in line with Food Safety and Health
Costa Store Manager - Weston-super-mare employer: ESS
As a Costa Store Manager at Weston General Hospital, you will thrive in a vibrant and supportive work culture that values teamwork and customer satisfaction. With opportunities for personal and professional growth, you will lead a dedicated team in a dynamic environment, ensuring every cup of coffee served contributes to the well-being of patients and visitors alike. Enjoy competitive benefits and the unique experience of working within a bustling hospital setting, where your leadership can make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Store Manager - Weston-super-mare
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ESS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ESS
Don't be shy about reaching out to ESS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Costa Store Manager - Weston-super-mare
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ESS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ESS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
