At a Glance
- Tasks: Deliver exceptional customer service and create delightful experiences for our guests.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Flexible shifts, competitive pay, and a supportive team environment.
- Other info: Diverse workplace that values individuality and offers career advancement opportunities.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure.
The predicted salary is between 12 - 15 € per hour.
We're looking for Waiter/Waitress who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 30 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift patterns will be: Variable shifts.
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Waiting Staff in Corsham employer: ESS
At Compass Group UK&I, we pride ourselves on creating a supportive and inclusive work environment where our Waiting Staff can thrive. With a commitment to exceptional customer service, we offer flexible part-time hours, opportunities for personal growth, and a culture that celebrates diversity and teamwork. Join us in delivering outstanding experiences at Defence, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff in Corsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and Compass Group UK&I. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can make every guest feel special. Role-play common scenarios with friends or family to boost your confidence in delivering that exceptional service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and passion for the role. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Waiting Staff in Corsham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and what makes you a great fit for our team.
Tailor Your Application:Make sure to read the job description carefully and tailor your application to highlight the skills and experiences that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where necessary and make it easy for us to see why you’d be a fantastic addition to our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ESS
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu. Being able to discuss dishes and make recommendations shows that you're genuinely interested in the role and can provide a personalised experience for guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you greeted customers, handled complaints, or went the extra mile to ensure satisfaction. This will demonstrate your passion for outstanding service.
✨Emphasise Teamwork and Communication
Since being a Waiter/Waitress involves working closely with others, be ready to discuss how you collaborate with team members. Share specific instances where your communication skills helped resolve issues or improve service during busy shifts.
✨Demonstrate Your Ability to Handle Pressure
Working in a fast-paced environment is part of the job. Think of situations where you've successfully managed stress or multitasked effectively. This will reassure the interviewer that you can thrive under pressure while maintaining a positive attitude.
