At a Glance
- Tasks: Deliver excellent customer service and create positive experiences for guests.
- Company: Join a dynamic catering team that values quality and teamwork.
- Benefits: Earn £15 per hour plus a £1,000 retention bonus.
- Other info: Flexible shifts with opportunities for growth in a supportive team.
- Why this job: Be the face of our operation and develop valuable skills in a fast-paced environment.
- Qualifications: No specific qualifications required, just a passion for great service.
The predicted salary is between 30000 - 30000 £ per year.
Pay Rate: £15.00 per hour
Retention Bonus: £1,000 (paid on completion of the full RCA)
Contract Dates: 8th July 2026 - 15th December 2026
Hours: 40 hours per week
Number of Roles: 7 CSAs
Working Pattern: 5 days out of 7 (shift-based rota)
Requirement: 24/7 operation, 7 days per week
Why This Role Is for You
As a Catering Service Assistant, you will be the face of our operation, delivering excellent customer service at every interaction. You'll be part of a team that takes real pride in what they do - from the quality of our food to the strength of our brand, and most importantly, our people. If you're looking for a fast-paced, engaging, and rewarding role, this is a great opportunity to develop your skills and be part of a supportive and high-performing team.
What You'll Be Doing
- Greet and look after guests, ensuring they leave with a positive experience
- Deliver efficient, friendly, and personalised customer service
- Develop strong knowledge of the menu and confidently recommend options
- Maintain high standards of food hygiene and handling compliance
- Follow all Health and Safety regulations
Catering Service Assistant employer: ESS
Join our dynamic team as a Catering Service Assistant, where you'll enjoy a vibrant work culture that prioritises employee satisfaction and growth. With competitive pay, a generous retention bonus, and opportunities for skill development, we foster an environment that values your contributions while ensuring you thrive in a supportive setting. Located in a bustling area, our operation offers the chance to engage with diverse guests and be part of a high-performing team dedicated to excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Service Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you connect with the team and show that you’re genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Catering Service Assistant, you'll be the face of the operation. Think about how you can demonstrate your ability to deliver excellent service during your interview. Role-play with a friend if you need to!
✨Tip Number 3
Be ready to showcase your teamwork! This role is all about working together, so come prepared with examples of how you've successfully collaborated with others in the past. It’ll show that you’re a great fit for their high-performing team.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up. Don’t miss out!
We think you need these skills to ace Catering Service Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Catering Service Assistant role. Highlight any relevant experience or skills that align with delivering excellent customer service and working in a fast-paced environment. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff about your experience and skills!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at ESS
✨Know the Menu Inside Out
Make sure you familiarise yourself with the menu before the interview. Being able to confidently discuss the dishes and recommend options will show that you're serious about the role and ready to provide excellent customer service.
✨Showcase Your People Skills
As a Catering Service Assistant, you'll be interacting with guests all the time. Prepare examples of how you've provided great customer service in the past. Think about times when you went above and beyond to ensure someone had a positive experience.
✨Demonstrate Team Spirit
This role is all about being part of a team. Be ready to talk about your experiences working in a team environment. Highlight how you contribute to a positive atmosphere and support your colleagues, as this will resonate well with the interviewers.
✨Emphasise Your Adaptability
With a shift-based rota and a 24/7 operation, flexibility is key. Share examples of how you've adapted to changing situations or worked under pressure. This will show that you're ready for the fast-paced nature of the job.
