At a Glance
- Tasks: Lead a busy Costa store, ensuring great coffee and customer service.
- Company: Join Compass Group, a leader in the food service industry.
- Benefits: Competitive salary, career progression, and exclusive discounts.
- Other info: Enjoy wellness classes and a culture that celebrates diversity.
- Why this job: Make a real impact in a dynamic hospital environment with a supportive team.
- Qualifications: Experience in retail or hospitality and strong leadership skills.
The predicted salary is between 42500 - 42500 £ per year.
Salary: £42,500 per annum
Hours: 40 hours per week (5 out of 7 days)
Fixed term contract (maternity cover) until 1st November 2027
Lead a Busy Costa Store in a Dynamic Hospital Environment
We're looking for an enthusiastic and motivated Costa Store Manager to take the lead at our store in Addenbrookes Hospital. This is a fantastic opportunity to run a well-known brand in a fast-paced, high-footfall setting where no two days are the same.
You'll play a key role in creating a welcoming, positive environment for both customers and your team, delivering consistently great coffee and service while driving the store's overall performance.
What you'll be doing:
- Taking full responsibility for the day-to-day running of the Costa store
- Leading, motivating, and developing your team to deliver outstanding customer experiences
- Ensuring smooth and efficient operations during busy service periods
- Managing stock, minimising waste, and maintaining strong cost controls
- Completing weekly admin, reporting, and operational tasks
- Acting as the key decision-maker on site, resolving issues proactively
- Maintaining a safe, compliant environment in line with Food Safety and Health & Safety standards
- Driving engagement and creating a positive team culture
What we're looking for:
- A passionate leader with a strong focus on customer service
- Experience managing or supervising in a fast-paced retail or hospitality environment
- A confident decision-maker who uses initiative and remains calm under pressure
- Excellent communication and team leadership skills
- Highly organised with strong attention to detail
- Reliable, flexible, and committed with a strong work ethic
- A proactive, "can-do" attitude and hands-on approach
What's in it for you:
- Salary of £42,500
- Opportunity to lead a globally recognised coffee brand
- A stable, high-volume location with great team culture
- Career progression within a large, supportive organisation
- The chance to make a real impact in a role that combines leadership, service, and operations
- We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa Store Manager - Cambridge employer: ESS
Chartwells Education is an exceptional employer, offering a dynamic work culture that prioritises growth and excellence in the education catering sector. With a commitment to employee development and a focus on delivering outstanding food and hospitality experiences, you will find ample opportunities for professional advancement while making a meaningful impact across educational institutions. Join us in a role that not only values your expertise but also fosters a supportive environment for innovation and collaboration.
