At a Glance
- Tasks: Lead stadium operations and enhance fan experience on matchdays and events.
- Company: Join Birmingham City FC and be part of a vibrant sports community.
- Benefits: Competitive salary, healthcare benefits, 23 days’ leave, and shopping discounts.
- Other info: Exciting opportunity for career growth in the sports and hospitality industry.
- Why this job: Make a real impact on fan experiences and operational excellence in a dynamic environment.
- Qualifications: Proven leadership in large-scale F&B operations and strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
ESS is seeking a General Manager for Birmingham City FC to lead the hospitality operations at the stadium. The role involves collaborating with club leadership, enhancing fan experience, and overseeing F&B standards, ensuring operational excellence on matchdays and events.
The ideal candidate will possess proven senior leadership in large-scale F&B operations, strong stakeholder management, and a passion for team development.
A competitive salary package includes healthcare benefits, 23 days’ leave, and discounts on shopping and entertainment.
Head of Stadium Operations & Fan Experience in Birmingham employer: ESS
At ESS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. As the Head of Stadium Operations & Fan Experience, you will have the opportunity to lead a passionate team dedicated to enhancing the matchday experience for fans, while benefiting from comprehensive healthcare, generous leave, and exclusive discounts. Join us in Birmingham, where your leadership will not only shape operational excellence but also foster personal and professional growth in a vibrant sporting environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Stadium Operations & Fan Experience in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Birmingham City FC. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show your passion for fan experience! When you get the chance to speak with hiring managers, share your ideas on enhancing the matchday atmosphere. We want to see your enthusiasm and creativity shine through!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific challenges in stadium operations or F&B management. We love candidates who can think on their feet and provide real-world solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference at Birmingham City FC.
We think you need these skills to ace Head of Stadium Operations & Fan Experience in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for enhancing fan experiences shine through. We want to see how your passion aligns with our mission at Birmingham City FC!
Highlight Relevant Experience:Make sure to showcase your senior leadership experience in large-scale F&B operations. We’re looking for someone who can hit the ground running, so don’t hold back on those achievements!
Tailor Your Application:Take a moment to customise your application for this role. Mention specific aspects of the job description that resonate with you and how your skills can contribute to operational excellence on matchdays.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ESS
✨Know Your Stuff
Make sure you’re well-versed in Birmingham City FC’s history, values, and recent developments. Familiarise yourself with their hospitality operations and fan engagement strategies. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led large-scale F&B operations in the past. Highlight your stakeholder management skills and how you've developed teams. Use specific metrics or outcomes to demonstrate your impact, as this will resonate with the interviewers.
✨Engage with Fan Experience
Think about innovative ways to enhance fan experience at the stadium. Be ready to discuss ideas that could improve hospitality services on matchdays and events. Showing that you’re proactive and passionate about fan engagement will set you apart.
✨Ask Thoughtful Questions
Prepare insightful questions about the club's vision for fan experience and operational excellence. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career goals. It’s a two-way street, so make sure you’re also assessing if it’s the right fit for you!
