At a Glance
- Tasks: Coordinate user onboarding and support during a major transformation programme.
- Company: Join Compass Group, a leading food and support services business.
- Benefits: Hybrid working, exposure to large-scale change, and career development opportunities.
- Other info: Fast-paced environment with a focus on supporting colleagues through change.
- Why this job: Be part of a high-profile transformation that shapes how teams work.
- Qualifications: Experience in administration or project coordination with strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
- Business Readiness Coordinator -
- Birmingham
- Business Readiness Coordinator
Location
Birmingham/Hybrid/mobile
Business Area
Enterprise Change & Transformation
Reports to
Programme Manager Ready to help shape the future of Compass? We're looking for a highly organised and proactive
Business Readiness Coordinator to support the rollout of a major enterprise-wide transformation programme across Compass Group UK & Ireland.
Working as part of our Enterprise Change & Transformation team, you'll play a key role in ensuring colleagues are prepared, supported, and set up for success as new systems and ways of working are introduced across the business.
The Role As a Business Readiness Coordinator, you'll work closely with Programme Managers and Change Leads to coordinate user onboarding, system access, readiness activities and first-line support throughout programme deployments and go-live periods.
You'll help ensure users have the right tools, permissions, guidance and support needed to successfully adopt new operational processes.
You'll be responsible for
- Coordinating user onboarding and system access across key business platforms.
- Supporting colleagues with system queries, access issues and readiness activities during rollout and hypercare periods.
- Maintaining deployment trackers, user records and programme data to ensure accuracy and compliance.
- Providing administrative support including meeting coordination, minutes, documentation and presentation preparation.
- Supporting the distribution of training materials, user guides and communications to ensure successful adoption of new ways of working.
About You We're looking for someone who thrives in a fast-paced environment and enjoys bringing structure, organisation and support to large-scale business initiatives.
You'll ideally have
- Experience in administration, project coordination, business support or programme delivery.
- Strong attention to detail and confidence managing large volumes of data.
- Excellent Microsoft Office skills, particularly Excel, along with experience using project tracking tools.
- Outstanding organisational and communication skills.
- A customer-focused approach with the ability to support and guide users through change.
Desirable Experience
- Supporting transformation, change or technology programmes.
- User access management or basic IT support processes.
- Experience within hospitality, retail, contract catering or multi-site organisations.
- Supporting training, onboarding or user adoption activities.
Why Compass?
This is an opportunity to join one of the UK's leading food and support services businesses and be part of a high-profile transformation programme that will shape how teams work across Compass Group UK & Ireland.
You'll gain exposure to large-scale change, work with stakeholders across multiple sectors and play a critical role in helping colleagues embrace new ways of working.
If you're organised, detail-oriented and passionate about supporting change, we'd love to hear from you.
Business Readiness Coordinator - Birmingham employer: ESS
Chartwells Education is an exceptional employer, offering a dynamic work culture that prioritises growth and excellence in the education catering sector. With a commitment to employee development and a focus on delivering outstanding food and hospitality experiences, you will find ample opportunities for professional advancement while making a meaningful impact across educational institutions. Join us in a role that not only values your expertise but also fosters a supportive environment for innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Business Readiness Coordinator - Birmingham
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We think you need these skills to ace Business Readiness Coordinator - Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at ESS, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at ESS
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with ESS’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
