At a Glance
- Tasks: Lead multi-site food services, ensuring excellence and compliance while nurturing a strong team culture.
- Company: Join a dynamic team at a leading food service provider in Dorset.
- Benefits: Competitive salary, company car, attractive benefits, and professional development opportunities.
- Other info: Exciting opportunities for career growth and a chance to innovate in the food service sector.
- Why this job: Make a real impact in a collaborative environment while growing your career.
- Qualifications: Experience in service delivery, strong leadership, and excellent communication skills.
The predicted salary is between 60000 - 80000 £ per year.
An opportunity has arisen for a talented Operations Director to join us in ESS where you will play a key role within the leadership team, and our shared commitments.
- Competitive Salary
- Attractive benefits package
- Excellent development opportunities
- Pension contribution
As an Operations Director you will be responsible for multi-site delivery of a wide range of food-led Soft FM services, and managing client and stakeholder relationships whilst ensuring contractual compliance and adherence to company policies. You will:
- Drive and review business performance and growth, nurturing a service-led culture within your large team.
- Work closely with a wide stakeholder group to deliver collaborative, winning solutions in an exciting Defence environment.
- Develop and deliver strong leadership to your team of General Managers, supporting their development and performance through growth.
- Exercise tight control of your P&L, managing all risks and opportunities.
- Collaborate with our regional HRBP to develop and execute a strong people strategy across your region.
- Champion the development and execution of first-rate food and retail services, ensuring high satisfaction rates from users.
- Grow and maintain strong, collaborative relationships with our senior client base.
- Ensure consistency and exceptional service is delivered across all service streams.
- Form a key part of the Regional Senior Leadership Team, working collaboratively with your Business Director and other Operations Directors.
Who you are:
- Ambitious and keen to grow your career.
- Excellent understanding of delivering Soft FM support services.
- Previous experience in delivering food-led support services is useful.
- Experience in a broadly similar service delivery sector.
- A military background may be advantageous.
- Strong influencing, coaching and people development skills.
- Tactical nous and the ability to execute plans effectively.
- Experience of leading large and complex teams over multiple locations.
- A self-starter, excited about food, service and people.
- Strong record of winning leadership.
- Able to build positive, collaborative relationships quickly.
- Able to drive change with effective project and stakeholder management skills.
- Excellent written and verbal communication skills.
- Proactive, pragmatic, and commercial approach.
Operations Manager (f/m/d) in Beaminster employer: ESS
As an Operations Manager at our Dorset location, you will join a dynamic team that prioritises employee growth and development, offering competitive salaries, attractive benefits, and access to exclusive perks. Our collaborative work culture fosters innovation and service excellence, ensuring that you can thrive in your role while making a meaningful impact in the Defence environment. With a strong focus on leadership and nurturing talent, we are committed to helping you achieve your career aspirations in a supportive and engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (f/m/d) in Beaminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ESS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ESS
Don't be shy about reaching out to ESS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager (f/m/d) in Beaminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ESS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ESS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
