At a Glance
- Tasks: Lead multi-site operations, ensuring service excellence and client satisfaction in a dynamic environment.
- Company: Join a leading organisation committed to delivering top-notch food-led services.
- Benefits: Competitive salary, company car, attractive benefits, and extensive training opportunities.
- Other info: Be part of a collaborative leadership team with excellent career growth potential.
- Why this job: Make a real impact while growing your career in a supportive leadership role.
- Qualifications: Experience in operations management and strong people development skills required.
The predicted salary is between 60000 - 80000 £ per year.
An opportunity has arisen for a talented Operations Director to join us in ESS where you will play a key role within the leadership team, and our shared commitments.
- Competitive Salary
- Attractive benefits package
- Excellent development opportunities
- Pension contribution
As an Operations Director you will be responsible for multi-site delivery of a wide range of food-led Soft FM services, and managing client and stakeholder relationships whilst ensuring contractual compliance and adherence to company policies. You will drive and review business performance and growth and nurture a service-led culture within which your large team deliver their best to our clients and customers every day.
You will work closely with a wide stakeholder group to deliver collaborative, winning solutions in an exciting Defence environment. You will drive value, be innovative and strive for service excellence.
Develop and deliver strong leadership to your team of General Managers and support them in their development and performance through growth. Exercise tight control of your P&L, with experience of when and where to make the right interventions and appropriately manage all risks and opportunities. Collaborate with our regional HRBP to develop and execute a strong people strategy across your region.
You will be coaching, and developing people to grow as individuals and within teams, raising levels of employee engagement as well as building a rich and talented succession plan. Champion the development and execution of a first-rate food and retail services ensuring high satisfaction rates from those who use our services, listen to the voice of our customers and work with our brand and other subject matter experts, generating innovative new offerings.
Grow and maintain strong, collaborative and enduring relationships with our senior client base. Ensure consistency and exceptional service is delivered across all our service streams to all our customers every day, placing service excellence at the heart of everything we do.
Cohesively form a key part of the Regional Senior Leadership Team, working collaboratively and supportively with your Business Director as well as other Operations Directors and SMEs to ensure achievement of shared objectives.
Who you are:
You will be ambitious and keen to grow your career. Success in this role will help you achieve your life goals. Excellent understanding, and appreciation of what is entailed to successfully deliver Soft FM support services. Previous experience of delivering food-led support services will be very useful, but we believe this role will appeal to a wide range of more senior professionals used to building on the strength of people and logistics to deliver a customer and client-led suite of services.
Previous experience in a broadly similar service delivery sector. A military background might be of some advantage, and this role will suit someone with first class experience of, and a commitment to, delivering first class support services. Strong influencing, coaching and people development skills. Tactical nous, the ability to plan appropriately and the capability to execute plans to time, budget and resulting in desired outcomes.
Experience of leading and managing large and complex teams over multiple geographical locations to deliver first class results. A self-starter. Excited about food, service and people and has their finger on the pulse of what is current and trending. Strong record of winning leadership. Able to build positive, collaborative relationships quickly with colleagues and clients. Able to drive change with effective project and stakeholder management skills. Excellent written and verbal communication skills. Proactive, pragmatic, and commercial approach.
Head of Operations - Pensions in Beaminster employer: ESS
As an Operations Director at our Dorset location, you will join a dynamic team that prioritises employee growth and development, offering competitive salaries, a comprehensive benefits package, and exclusive perks. Our collaborative work culture fosters innovation and service excellence, ensuring that you can thrive in your role while making a meaningful impact in the Defence sector. With a strong focus on leadership and coaching, we are committed to nurturing talent and building a supportive environment where you can achieve your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations - Pensions in Beaminster
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like ESS.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like ESS.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Head of Operations - Pensions in Beaminster
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to ESS.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of ESS. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at ESS
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with ESS, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at ESS, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for ESS could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at ESS as they’re likely seeking a candidate who can enhance their workplace culture.
