At a Glance
- Tasks: Prepare and serve drinks while providing top-notch customer service.
- Company: Join Compass Group UK&I, supporting military and government services across the UK.
- Benefits: Enjoy flexible shifts, career progression, and a supportive work environment.
- Why this job: Be part of a diverse team that values individuality and excellent service.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: This role is part-time, contracted for 50 weeks a year.
We're currently recruiting for talented Bar Staff to help us create beautifully crafted drinks and provide exceptional customer service for Defence on a part time basis, contracted to 10 hours per week.
As Bar Personnel, you will use your skills to deliver first-class service and perfectly presented drinks to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Rotating shifts. Please note: This role is contracted to 50 weeks per year.
Your key responsibilities will include:
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Maintaining an effective bar service with an emphasis on high-quality, efficient service
- Keeping the bar area clean
- Having a perfect knowledge of all beverages served in the bar, how to prepare them and how they should be presented
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Representing Defence and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Bar Staff will:
- Be a brilliant communicator and easily build relationships
- Have a warm personality and smartly presented
- Be committed to delivering high levels of customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Bar Staff employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Staff
✨Tip Number 1
Familiarise yourself with the types of drinks and food served at Defence. Knowing the menu inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a bar-like setting. Being able to build rapport quickly is key in this role, so the more you practice, the better you'll be prepared.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples from past experiences where you thrived in busy environments. This will demonstrate your capability to handle the fast-paced nature of bar work.
✨Tip Number 4
Research Compass Group UK&I and their values. Understanding their commitment to diversity and employee development can help you align your answers during the interview, showing that you're a great fit for their culture.
We think you need these skills to ace Bar Staff
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bar Staff member. Familiarise yourself with the key tasks such as preparing drinks, maintaining cleanliness, and providing excellent customer service.
Tailor Your CV: Highlight relevant experience in your CV that showcases your customer service skills and any previous bar or hospitality roles. Use specific examples to demonstrate how you've excelled in similar positions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention why you want to work at Defence and how your personality and skills align with their values of exceptional service and teamwork.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at ESS
✨Show Off Your Communication Skills
As a Bar Staff member, you'll need to be a brilliant communicator. During the interview, demonstrate your ability to build rapport and engage with others. Share examples of how you've successfully interacted with customers or worked as part of a team.
✨Know Your Drinks
Familiarise yourself with the beverages served at Defence. Be prepared to discuss your knowledge of drink preparation and presentation. This shows your enthusiasm for the role and your commitment to delivering high-quality service.
✨Emphasise Customer Service
Highlight your dedication to exceptional customer service. Prepare anecdotes that showcase your ability to handle difficult situations or go above and beyond for customers. This will resonate well with the interviewers looking for someone who embodies their values.
✨Demonstrate Reliability and Initiative
Discuss your timekeeping and reliability, as these are crucial in the bar industry. Additionally, share instances where you've taken the initiative in previous roles, showing that you can make decisions that benefit both the customers and the team.