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For Companies At a Glance
- Tasks: Lead a vibrant hospitality operation and inspire a high-performing team.
- Company: Join Restaurant Associates, a leader in workplace hospitality.
- Benefits: Enjoy discounts, wellness classes, and a contributory pension scheme.
- Why this job: Shape exceptional experiences in a fast-paced, dynamic environment.
- Qualifications: Experience in luxury F&B or complex hospitality operations required.
- Other info: Monday to Friday role with occasional evening events near Marylebone Station.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Account Manager – London
Are you ready to take the lead on one of London\’s most exciting workplace hospitality operations?
We\’re looking for a dynamic, high-performing Account Manager to head up a prestigious hospitality site within a major professional services HQ near Marylebone Station. This is a rare opportunity to shape a hospitality experience from the ground up – combining leadership, client engagement, and premium service delivery in a fast-paced, corporate setting.
What You\’ll Be Leading
- A vibrant caf serving over 1,200 coffees daily
- A bustling restaurant with 600+ covers for breakfast and lunch
- VIP meeting room hospitality with white-glove service
- An exclusive 6th-floor terrace hosting after-hours events
- A professional front-of-house & reception team ensuring seamless guest arrival and client support
Your Responsibilities
- Full P&L ownership, forecasting and financial reporting
- Lead, develop, and inspire a high-performing hospitality team
- Champion a five-star service culture across all outlets
- Ensure a front-of-house experience that reflects the client\’s premium brand
- Oversee event planning and delivery
- Be proactive, solutions-focused, and unflappable under pressure
Who You Are
- Experienced in contract catering, luxury F&B, or complex hospitality operations
- Financially astute, commercially aware, and client-focused
- A confident leader who thrives on building strong teams and lasting relationships
Monday to Friday, with occasional evening events. Based just moments from Marylebone Station.
Ready to lead something exceptional? Apply now.
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/0210/42121001/52748169/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Account Manager - London employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or team members, let your passion for hospitality shine through. Share your ideas on how you’d enhance the guest experience or improve service delivery. They want to see your enthusiasm and creativity!
✨Tip Number 3
Prepare for those interviews! Research the company and its culture, especially their approach to hospitality. Think about how your experience aligns with their values and be ready to discuss specific examples of your leadership and client engagement skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Account Manager - London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see how excited you are about leading a vibrant team and creating exceptional experiences.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your leadership experience and any relevant achievements in hospitality or client engagement. We love seeing how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Share specific examples of how you've excelled in similar positions and how you plan to champion a five-star service culture with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our fantastic team!
How to prepare for a job interview at ESS
✨Know Your Hospitality Inside Out
Make sure you brush up on the latest trends in workplace hospitality and service delivery. Understand what makes a five-star experience and be ready to discuss how you can implement that in your role as an Account Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to inspire and develop talent, as well as how you’ve fostered a strong team culture in previous roles.
✨Be Financially Savvy
Since this role involves full P&L ownership, come prepared to discuss your experience with financial reporting and forecasting. Be ready to share specific examples of how you've managed budgets and improved profitability in past positions.
✨Engage with Client-Centric Solutions
Think about how you can enhance client engagement and satisfaction. Prepare to discuss strategies you've used to build lasting relationships with clients and how you’ve proactively addressed their needs in previous roles.
