Defence Retail Assistant: Customer Experience Lead in Yeovil
Defence Retail Assistant: Customer Experience Lead

Defence Retail Assistant: Customer Experience Lead in Yeovil

Yeovil Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and ensure a seamless experience for customers.
  • Company: Leading service provider in Yeovil with a passionate team.
  • Benefits: Full-time hours, supportive environment, and opportunities for growth.
  • Why this job: Join a diverse company that values your contributions and invests in your development.
  • Qualifications: Great communication skills, teamwork, and a passion for service excellence.

The predicted salary is between 24000 - 36000 £ per year.

A leading service provider in Yeovil is looking for a Retail Assistant to deliver exceptional customer service on a full-time basis, contracted to 35 hours per week. As part of a passionate team, you'll ensure a seamless experience for customers, handle cash transactions, and represent the brand positively.

Ideal candidates will have:

  • Great communication skills
  • Be team players
  • A passion for service excellence

Join a company that values diversity and invests in its people.

Defence Retail Assistant: Customer Experience Lead in Yeovil employer: ESS – Defence, Energy and Government Services

Join a leading service provider in Yeovil that prioritises exceptional customer service and values diversity within its passionate team. With a commitment to employee growth and development, this company offers a supportive work culture where your contributions are recognised and rewarded, making it an excellent place for those seeking meaningful and fulfilling employment.
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Contact Detail:

ESS – Defence, Energy and Government Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Defence Retail Assistant: Customer Experience Lead in Yeovil

Tip Number 1

Get to know the company before your interview! Research their values and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!

Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you respect the opportunity and are ready to represent the brand positively.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Defence Retail Assistant: Customer Experience Lead in Yeovil

Customer Service
Communication Skills
Teamwork
Cash Handling
Brand Representation
Service Excellence
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share specific examples of how you've gone above and beyond for customers in the past – it’ll really make you stand out!

Highlight Teamwork Skills: We love team players! Make sure to mention any experiences where you’ve worked collaboratively with others. This could be in previous jobs, school projects, or even volunteer work. It shows you can fit right into our passionate team.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your skills and experiences without having to decipher complicated sentences!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!

How to prepare for a job interview at ESS – Defence, Energy and Government Services

Know the Company Inside Out

Before your interview, take some time to research the company. Understand their values, mission, and what makes them stand out in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Customer Service Skills

Since the role focuses on delivering exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your communication skills.

Demonstrate Team Spirit

Being a team player is crucial for this position. Think of instances where you collaborated with others to achieve a common goal. During the interview, express your enthusiasm for working in a team and how you can contribute positively to the workplace culture.

Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. This shows that you’re engaged and serious about the opportunity. Ask about their approach to customer experience or how they support employee development, which aligns with their values.

Defence Retail Assistant: Customer Experience Lead in Yeovil
ESS – Defence, Energy and Government Services
Location: Yeovil
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