At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a proud team at Defence, known for its commitment to quality and people.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Dynamic shifts that fit around your schedule.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Passion for hospitality and great communication skills.
The predicted salary is between 10 - 12 £ per hour.
We're looking for Waiter/Waitress who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 30 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift patterns will be: Variable shifts. Could you bring your spark to Defence? Here’s what you need to know before applying.
Your Key Responsibilities Will Include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK
Waiting Staff employer: ESS – Defence, Energy and Government Services
At Defence, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. As a part-time Waiter/Waitress, you'll enjoy flexible shift patterns, competitive pay, and the opportunity to develop your skills in a supportive environment that celebrates exceptional customer service and teamwork.
Contact Details:
ESS – Defence, Energy and Government Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and Compass Group UK. Understanding their values and what they pride themselves on will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can create a delightful experience for guests. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, so put in the effort to reflect the pride Defence takes in its people.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team at Defence.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring that spark to Defence.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if necessary to make your key experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu. Being able to discuss dishes and make recommendations will show that you're genuinely interested in the role and can provide that personalised experience guests are looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, these stories will highlight your ability to represent the brand well.
✨Dress to Impress
As you'll be the face of the business, first impressions matter! Dress smartly and appropriately for the interview. This shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions about the team culture or what a typical shift looks like. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
