At a Glance
- Tasks: Welcome guests and provide exceptional service to ensure a delightful dining experience.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Enjoy free healthcare checks, mental health support, and career development opportunities.
- Other info: Flexible hours with opportunities for growth and a supportive workplace culture.
- Why this job: Be part of a team that values your passion for customer service and teamwork.
- Qualifications: Great communication skills and a desire to succeed in a fast-paced environment.
The predicted salary is between 24300 - 29700 £ per year.
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
About The Role
We're currently recruiting a Waiter/Waitress to join Defence on a full time basis, contracted to 35 hours per week. You'll set the tone for every meal, welcoming guests, knowing the menu inside out and making sure everyone at the table feels looked after. Please note: This role is contracted to 50.2 weeks per year.
What You'll Do
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Defence and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
What We Offer
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package:
- Aviva Digicare - Free annual healthcare check
- Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
- Perks at Work - Access to exclusive benefits and wellbeing resources
- Career training & development opportunities - Including Apprenticeships and Career Pathways
- Earn up to £500 when you refer a friend
- Comprehensive pension scheme and life assurance
About You
Our ideal Waiter/Waitress will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Waiter/Waitress employer: ESS – Defence, Energy and Government Services
Compass Group UK&I is an exceptional employer, offering a dynamic work environment where teamwork and leadership are highly valued. With a strong focus on employee growth and development, staff can expect comprehensive training and career advancement opportunities, all while enjoying the satisfaction of serving vital Defence sites. Our commitment to maintaining high Food Hygiene and Health & Safety standards ensures a safe and rewarding workplace for all employees.
Contact Details:
ESS – Defence, Energy and Government Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ESS – Defence, Energy and Government Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ESS – Defence, Energy and Government Services
Don't be shy about reaching out to ESS – Defence, Energy and Government Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ESS – Defence, Energy and Government Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
