At a Glance
- Tasks: Serve customers with a smile and create a seamless shopping experience.
- Company: Join a passionate team at Defence, part of Compass Group UK.
- Benefits: Flexible hours, opportunities for progression, and a supportive work environment.
- Other info: Dynamic role with a focus on teamwork and individual recognition.
- Why this job: Be the face of our brand and make a real difference in customer service.
- Qualifications: Great communication skills and a passion for outstanding service.
The predicted salary is between 10 - 12 € per hour.
We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part‑time basis, contracted to 14 hours per week. You'll join a team that takes pride in what they do, in their food, and in its people. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift Patterns
Variable shifts
Key Responsibilities
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Ideal Retail Assistant
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Retail Assistant in Somerset employer: ESS – Defence, Energy and Government Services
At Compass Group UK, we pride ourselves on being an exceptional employer that values our employees and their contributions. As a Retail Assistant, you'll be part of a dynamic team in a fast-paced environment where your passion for customer service is celebrated and rewarded. With flexible shift patterns and ample opportunities for personal and professional growth, you will thrive in a culture that encourages individuality and teamwork, making every day at work meaningful and fulfilling.
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Somerset
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and Compass Group UK. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can create a seamless experience for customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Be ready to showcase your teamwork! During the interview, share examples of how you've worked well in a team before. Highlight your communication skills and how you contribute to a positive atmosphere, as this is key in a fast-paced retail environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Defence. Good luck!
We think you need these skills to ace Retail Assistant in Somerset
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Retail Assistant role. Highlight your relevant experience and skills that match the job description, like your ability to work under pressure and your great communication skills.
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and concise, focusing on the key points that showcase why you’d be a fantastic fit for our team at Defence.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know the Company
Before your interview, take some time to research Defence and its values. Understand their commitment to exceptional customer service and how they celebrate individuality. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about times when you went above and beyond for a customer, as this will demonstrate your passion for the role and your ability to handle pressure.
✨Practice Teamwork Scenarios
Since being a Retail Assistant involves working closely with others, be ready to discuss your teamwork skills. Share specific instances where you collaborated effectively with colleagues, highlighting your communication skills and ability to support a positive team environment.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle various situations, like dealing with a difficult customer or managing a busy shift. Think through your responses in advance, focusing on your decision-making process and how you prioritise customer satisfaction.
