At a Glance
- Tasks: Lead retail and catering operations, ensuring top-notch service and client satisfaction.
- Company: Join ESS, a leader in Defence, Energy, and Government Services.
- Benefits: Enjoy a supportive environment with great employee benefits and career growth.
- Other info: Perfect for those who thrive on delivering excellent customer service.
- Why this job: Make a real impact in a fast-paced setting while honing your leadership skills.
- Qualifications: Proven leadership experience and budget management in a dynamic environment.
The predicted salary is between 30000 - 40000 £ per year.
ESS – Defence, Energy and Government Services is seeking a Retail & Catering Manager at TESC Wathgill in Downholme. This role demands experience and hands-on leadership to ensure effective management of retail and catering operations, delivering high-quality services and building client relationships.
The ideal candidate will have strong leadership skills and experience managing budgets in a fast-paced environment. The position offers a supportive environment with a focus on excellent customer service and provides numerous employee benefits.
Retail & Catering Manager: Lead Fast-Paced Service employer: ESS – Defence, Energy and Government Services
At ESS, we pride ourselves on being an excellent employer, offering a dynamic work culture that values leadership and innovation in the fast-paced retail and catering sector. Located at TESC Wathgill in Downholme, our team enjoys a supportive environment with a strong emphasis on employee growth opportunities and a commitment to delivering exceptional customer service. With a range of benefits designed to enhance work-life balance, we empower our employees to thrive both personally and professionally.
Contact Details:
ESS – Defence, Energy and Government Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail & Catering Manager: Lead Fast-Paced Service
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ESS – Defence, Energy and Government Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ESS – Defence, Energy and Government Services
Don't be shy about reaching out to ESS – Defence, Energy and Government Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Retail & Catering Manager: Lead Fast-Paced Service
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ESS – Defence, Energy and Government Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
