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For Companies At a Glance
- Tasks: Serve customers with a smile and ensure a seamless experience.
- Company: Join Compass Group UK&I, supporting military and government services.
- Benefits: Enjoy flexible hours, career progression, and a supportive team culture.
- Why this job: Be part of a passionate team that values individuality and excellent service.
- Qualifications: No specific qualifications needed, just a passion for customer service.
- Other info: Work in a fast-paced environment with opportunities to shine.
We are looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a permanent casual basis, contracted to 0 hours per week. You will join a team that takes pride in what they do, their food, and most of all, in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will have every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Assistant employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Defence and its values. Understanding the company culture and what they stand for will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills. Since the role heavily focuses on delivering exceptional service, consider role-playing scenarios with friends or family to enhance your ability to engage with customers naturally and effectively.
✨Tip Number 3
Demonstrate your teamwork abilities. Think of examples from past experiences where you've successfully worked as part of a team, especially in fast-paced environments, and be ready to share these during your interview.
✨Tip Number 4
Showcase your reliability and timekeeping skills. Be prepared to discuss how you manage your time and commitments, as this is crucial for a role that requires flexibility and dependability in a casual contract setting.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered exceptional service in the past.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities in those roles, focusing on teamwork and communication skills.
Showcase Your Personality: Since the company values individuality, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for joining their team and contributing to their positive brand image.
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what Defence is looking for.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss experiences where you collaborated with others to achieve a common goal, as being an excellent team player is crucial for this role.
✨Prepare for Fast-Paced Scenarios
Since the environment is fast-paced, be ready to discuss how you handle pressure. Provide examples of situations where you successfully managed multiple tasks or dealt with challenging customers while maintaining a positive attitude.
✨Know the Brand
Familiarise yourself with Defence and its values before the interview. Understanding their commitment to quality service and employee recognition will help you convey your alignment with their brand image.
