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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming experience for our customers.
- Company: Join a proud team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Full-time hours, opportunities for progression, and a supportive work environment.
- Why this job: Be the face of our business and make a real difference in customer experiences.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
- Other info: Diverse workplace that values individuality and promotes career growth.
The predicted salary is between 28800 - 42000 £ per year.
Overview
We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 25 hours per week. You\’ll join a team that takes pride in what they do and in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll have opportunities to progress within a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: 5 out of 7 days. This role is contracted to 50 weeks per year.
Could you bring your spark to Defence? Here\’s what you need to know before applying:
Responsibilities
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Compliance with Health and Safety regulations
Our Ideal Retail Assistant Will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/0501/95366001/52783145/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Retail Assistant employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Being able to demonstrate your ability to provide exceptional service will set you apart from other candidates.
✨Tip Number 3
Show off your personality! When you meet the team, let your individuality shine through. They’re looking for someone who can bring a spark to the role, so don’t be afraid to be yourself.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Defence team and ready to take that next step in your career.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring that spark to our team.
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like teamwork and communication. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Before the interview, make sure you understand what Defence stands for and the services they provide. Familiarise yourself with their values and how they prioritise customer service. This will help you demonstrate your passion for the role and show that you're genuinely interested in being part of their team.
✨Show Off Your People Skills
As a Retail Assistant, you'll be the face of the business, so it's crucial to showcase your communication skills. Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer – these stories will resonate well during the interview.
✨Be Ready for Scenarios
Expect situational questions that assess how you handle pressure and customer interactions. Practice responses to common scenarios, like dealing with a difficult customer or managing multiple tasks at once. This will help you feel more confident and prepared to tackle any curveballs during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview to reflect the professional image of Defence. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand positively from day one.
