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- Tasks: Greet visitors, answer calls, and provide admin support in a friendly environment.
- Company: Join Compass Group UK&I, supporting Defence and government services across the UK.
- Benefits: Enjoy flexible part-time hours, career progression, and a supportive team culture.
- Why this job: Be part of a diverse team that values individuality and excellent customer service.
- Qualifications: Strong communication skills, organisational abilities, and a passion for customer service required.
- Other info: Work 22 hours a week with shifts across 3 out of 7 days.
We\’re currently recruiting a friendly Receptionist to provide first-class reception service for Defence on a part time basis, contracted to 22 hours per week.
As a Receptionist, you will work in a welcoming team to ensure that all staff and visitors are greeted and dealt with in a warm and efficient manner. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.
Here\’s an idea of what your shift patterns will be: 3 out of 7 days
Could you bring your spark to Defence? Here\’s what you need to know before applying:
Your Key Responsibilities Will Include
- Creating a warm and welcoming atmosphere for all staff and visitors
- Answering all incoming calls in a friendly manner
- Providing administrative support across a diverse range of areas
- Managing the ordering and distribution of office supplies
- Ensuring the office area is always kept neat and tidy
- Representing Compass Group UK&I and maintaining a positive brand image
Our Ideal Receptionist Will
- Have excellent verbal and written communication skills
- Possess fantastic organisational skills with the ability to prioritise tasks
- Be competent in using Microsoft Office and general office equipment
- Display passion for delivering excellent customer service
- Be an excellent team player
- Have the ability to develop and maintain good working relationships
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/0207/96070001/52747906/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength! #J-18808-Ljbffr
Receptionist employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with the company. Whether it's through a phone call or an email, demonstrate your friendly and professional approach, as this is key for a Receptionist role.
✨Tip Number 2
Familiarise yourself with the company’s values and mission. Understanding what Defence stands for will help you align your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks. As a Receptionist, you'll need to juggle various responsibilities, so having examples ready will demonstrate your capability.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent verbal and written communication skills, organisational abilities, and experience in customer service. Use specific examples that demonstrate how you've created a welcoming atmosphere in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering excellent customer service. Mention your ability to work as part of a team and how you can contribute to maintaining a positive brand image for Defence.
Showcase Relevant Skills: In your application, emphasise your competence in using Microsoft Office and any other office equipment. Highlight your timekeeping and reliability, as these are crucial for the role of a Receptionist.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Receptionist.
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Show Your Friendly Side
As a Receptionist, your ability to create a warm and welcoming atmosphere is crucial. During the interview, make sure to smile and engage with the interviewer in a friendly manner to demonstrate your interpersonal skills.
✨Highlight Your Organisational Skills
Be prepared to discuss how you manage multiple tasks effectively. Share examples from your past experiences where you successfully prioritised tasks and maintained organisation in a busy environment.
✨Demonstrate Customer Service Passion
Since delivering excellent customer service is key for this role, come ready with specific examples of how you've gone above and beyond for customers in previous positions. This will show your commitment to providing first-class service.
✨Familiarise Yourself with Microsoft Office
Ensure you are comfortable discussing your proficiency with Microsoft Office and any other office equipment. You might be asked about your experience, so be ready to explain how you've used these tools in your previous roles.
