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- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Part-time hours with opportunities for career progression and a supportive work environment.
- Why this job: Be part of a friendly team that values individuality and rewards hard work.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
- Other info: Dynamic role in a fast-paced environment with a focus on safety and reliability.
The predicted salary is between 11 - 14 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year.
Your Key Responsibilities Will Include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.
We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Oakham employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Oakham
✨Tip Number 1
Get to know the company! Research Defence and Compass Group UK&I to understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the food and hospitality industry. Building relationships can give you insider info and even lead to referrals, which can be a game-changer.
✨Tip Number 3
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle difficult customers or busy shifts. Being ready to showcase your problem-solving skills will impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Assistant in Oakham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve excelled in customer service roles and how you thrive under pressure. This is your chance to stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our friendly team!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research Defence and Compass Group UK&I to get a feel for their culture and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested.
✨Show Your Passion
As a Customer Service Assistant, enthusiasm is key! Be ready to share examples of how you've delivered excellent customer service in the past. Highlight your passion for food and people, and don’t shy away from expressing why this role excites you.
✨Team Player Vibes
Since teamwork is crucial in this role, prepare to discuss your experiences working in a team. Think of specific situations where you collaborated effectively or helped a colleague out. This will demonstrate that you can thrive in a busy environment alongside others.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even if the role is casual, showing that you care about your appearance reflects your professionalism and respect for the opportunity.
