At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food service and customer experiences.
- Company: Join Compass Group, a leader in the food service industry with a focus on diversity.
- Benefits: Enjoy competitive pay, career growth, healthcare perks, and exclusive discounts.
- Other info: Access wellness classes and enjoy discounts on travel and cinema.
- Why this job: Make a real impact while thriving in a dynamic, supportive environment.
- Qualifications: Bring a positive attitude, strong communication skills, and teamwork spirit.
The predicted salary is between 30000 - 31000 £ per year.
Overview
Front of House Team Leader - London
£14.94 per hour • 40 hours per week • Working Monday to Friday, occasional weekends
Responsibilities
- To manage a frontline team of food service assistants.
- Perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations.
- Crafting eye-catching food and counter displays that draw customers in.
- To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice.
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
- Proudly representing the company and embodying our positive brand image.
- Handling transactions with ease and operating the cash register efficiently.
- Upholding the highest standards of Food Handling & Hygiene.
- Ensuring a safe and healthy work environment by adhering to Health & Safety regulations.
- To assist in the preparation of hospitality as required.
- To clean all work areas during and after use and remove all waste to the appropriate area.
Essential
- Bring a positive, can-do attitude to everything you do.
- Good communication skills.
- Excel as a supportive and collaborative team player.
- Embrace the excitement of thriving under pressure.
- Demonstrate impeccable time management and reliability.
- Prioritise safety in every task you undertake.
Desirable
- Experience of working in an environment where there are peaks and troughs in demand during service times.
- Experience of working in environments involving high levels of customer care.
- NVQ Level 2 or equivalent in relevant area.
Benefits
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Please note: This role is contracted to weeks per year.
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front Of House Team Lead in London employer: ESS – Defence, Energy and Government Services
Compass Group UK&I is an exceptional employer, offering a vibrant work culture that prioritises diversity and individual growth. With competitive pay, extensive benefits including a contributory pension scheme, healthcare access, and exclusive discounts, employees are empowered to thrive in their roles. The Front of House Team Lead position in London not only provides opportunities for career advancement through tailored learning programmes but also fosters a supportive environment where every team member can excel and feel valued.
Contact Details:
ESS – Defence, Energy and Government Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Lead in London
✨Tip Number 1
Get to know the company inside out! Research Compass Group and understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Front of House Team Lead, you'll need to interact with customers and your team regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Show off your can-do attitude! During interviews or networking events, share examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment to customer satisfaction and your ability to thrive under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to take the next step in your career with us.
We think you need these skills to ace Front Of House Team Lead in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love seeing a positive, can-do attitude, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader position. Highlight any relevant experience in food service or customer care, and mention specific skills that match the job description. This shows us you’re serious about the role!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of the food service industry and the specific role of a Front of House Team Lead. Familiarise yourself with health and safety regulations, food handling standards, and customer service best practices. This knowledge will help you answer questions confidently and show that you're serious about the position.
✨Show Off Your Can-Do Attitude
During the interview, demonstrate your positive, can-do attitude by sharing examples of how you've tackled challenges in previous roles. Whether it’s managing a busy service or exceeding customer expectations, let them know you thrive under pressure and are ready to lead a team with enthusiasm.
✨Be a Team Player
Highlight your collaborative skills by discussing past experiences where you worked effectively within a team. Emphasise your ability to support colleagues and contribute to a positive work environment. This is crucial for a role that involves managing a frontline team, so make sure they see you as a supportive leader.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how the company supports its employees' growth. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
