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- Tasks: Deliver exceptional customer service and create a seamless experience for our customers.
- Company: Join a proud team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Flexible hours, career progression, and a supportive work environment.
- Why this job: Be the friendly face of our business and make a real difference every day.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
- Other info: Diverse workplace that values individuality and offers growth opportunities.
The predicted salary is between 10 - 12 £ per hour.
We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 30 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift patterns will be: 5 out of 7 days. Please note: This role is contracted to 50.2 weeks per year.
Your Key Responsibilities Will Include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our Ideal Retail Assistant Will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Retail Assistant in Lincoln employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and Compass Group UK&I. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Assistant in Lincoln
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and teamwork. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to work under pressure and your great communication skills.
Be Specific About Your Experience: Use specific examples from your past roles to demonstrate how you’ve delivered outstanding service or worked effectively in a team. This helps us see how you can contribute to our passionate and friendly environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its values. Understand what Defence stands for and how they pride themselves on customer service. This will help you answer questions more confidently and show that you’re genuinely interested in the role.
✨Show Off Your People Skills
As a Retail Assistant, you'll be the face of the business, so it’s crucial to demonstrate your communication skills. Practice scenarios where you’ve provided excellent customer service or resolved issues. Be ready to share specific examples that highlight your ability to connect with customers and work as part of a team.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even if the role is casual, showing that you care about your appearance reflects your professionalism and respect for the opportunity. Plus, it sets a positive tone for the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics, opportunities for progression, or how they celebrate individual contributions within the team.