At a Glance
- Tasks: Deliver exceptional customer service across food delivery, cafés, and shops.
- Company: Join Compass Group UK, a company that values individuality and invests in its people.
- Benefits: Flexible hours, career progression, and recognition for your hard work.
- Other info: Enjoy a supportive environment with opportunities to grow your career.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Great communication skills and a passion for customer care.
The predicted salary is between 10 - 12 € per hour.
We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
Your Key Responsibilities Will Include:- Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
- Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight.
- Taking responsibility for stocking food and beverage areas.
- Complete regular day to day activities as required to ensure a smooth operation.
- Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.
- Be a good communicator, able to confidently liaise with customers and colleagues.
- Be self-motivated and able to work unsupervised.
- Be committed to high levels of customer care.
- Be able to undertake a range of manual cleaning duties.
- Be an enthusiastic individual with a passion for working in a catering environment.
- Be positive and take pride in their work.
Part of Compass Group UK.
Customer Service Assistant in Kent employer: ESS – Defence, Energy and Government Services
At Compass Group UK, we pride ourselves on being an exceptional employer that values the contributions of our Customer Service Assistants. With a commitment to employee growth and a vibrant work culture, we offer flexible working hours and opportunities for career progression in a supportive environment. Join us in Defence, where your individuality is celebrated, and your hard work is recognised and rewarded.
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Kent
✨Tip Number 1
Get to know the company! Research Compass Group UK and their values. When you understand what they stand for, you can tailor your approach and show how you fit right in with their culture.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll be interacting with customers and colleagues all the time. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be flexible and ready to adapt! The job requires a range of duties, so show that you're willing to jump in wherever needed. Highlight your adaptability during interviews to impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Defence. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Assistant in Kent
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring your unique spark to Defence.
Tailor Your Application:Make sure to tailor your application to the Customer Services Assistant role. Highlight your relevant experience in customer service and any skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Services Assistant. Familiarise yourself with the key areas you'll be working in, like food delivery and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Services Assistant, communication is key. During the interview, practice clear and friendly communication. Share examples of how you've effectively interacted with customers or colleagues in the past. This will demonstrate your ability to connect with people, which is crucial for this position.
✨Emphasise Your Flexibility
Since this role is zero hours, flexibility is essential. Be prepared to discuss your availability and willingness to adapt to different tasks. Highlight any previous experiences where you've successfully taken on varied responsibilities, showing that you're ready to jump in wherever needed.
✨Bring Your Enthusiasm
Let your passion for customer service shine through! Employers love candidates who are enthusiastic about their work. Share why you enjoy working in a catering environment and how you take pride in delivering excellent service. A positive attitude can set you apart from other candidates.
