At a Glance
- Tasks: Lead a team to deliver top-notch cleaning and facilities services while managing contractors.
- Company: Join a dynamic company that values diversity and empowers its employees.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare perks, and exclusive discounts.
- Other info: Great career growth opportunities with training and wellness classes available.
- Why this job: Make a real impact by ensuring exceptional service and client satisfaction every day.
- Qualifications: Experience in Soft FM management and strong people skills are essential.
The predicted salary is between 34000 - 34000 € per year.
Location: Helensburgh
Salary: £34,000
We’re looking for an experienced Soft FM Cleaning Manager to lead the day‑to‑day delivery of high‑quality facilities services on site. This is a varied, hands‑on role with responsibility for both self‑delivered services and third‑party contractors, ensuring an exceptional experience for clients and customers at all times.
The Role
- You’ll be accountable for the delivery of all Soft FM services, including cleaning (site, mess, reactive and specialist), waste management, and associated facilities services.
- Acting as the client’s representative, you’ll manage, drive standards, lead teams, and ensure full compliance across health, safety, quality, and financial controls.
Key Responsibilities
- Deliver all Soft FM services in line with contractual agreements and SLAs
- Manage and coordinate third‑party contractors and supply chain partners
- Lead, motivate, and develop on‑site facilities teams
- Maintain excellent client relationships and proactively address needs
- Ensure statutory, health & safety, fire, hygiene, and compliance standards are met
- Control budgets, monitor spend, and ensure value for money
- Identify service improvements, efficiencies, and commercial opportunities
- Oversee audits, reporting, training, and accurate record‑keeping
About You
- Proven experience in Soft FM management (essential)
- Strong people management skills, including performance management and development
- Confident managing reactive and planned works in a live environment
- Excellent customer service and stakeholder management skills
- Highly organised with strong attention to detail
- Comfortable working within a robust corporate Health & Safety culture
- Financially astute with experience in budget and cost control
- Smart, professional, and confident communicator
- Full UK Manual Driving Licence (essential)
Desirable Qualifications
- BIFM membership
- BICSc / NVQ or equivalent cleaning qualification
- IOSH or NEBOSH Certificate
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Cleaning Manager in Helensburgh employer: ESS – Defence, Energy and Government Services
Compass Group UK&I is an exceptional employer, offering a dynamic work environment in Helensburgh where you can lead and inspire teams while delivering high-quality facilities services. With a strong commitment to employee growth through Career Pathways and MyLearning programmes, alongside a range of benefits including healthcare access, travel discounts, and wellness classes, we ensure our team members feel valued and empowered to thrive in their careers.
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Helensburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. Attend local events or join online groups where you can meet potential employers or colleagues who might know of job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially in managing teams and ensuring compliance with health and safety standards.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and improved service delivery in previous roles. This will demonstrate your capability as a Cleaning Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Cleaning Manager in Helensburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cleaning Manager role. Highlight your experience in Soft FM management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved service delivery in the past.
Showcase Your People Skills:Since this role involves managing teams and client relationships, make sure to highlight your people management skills. We love seeing candidates who can motivate and develop their teams while maintaining excellent client relations.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Soft FM Inside Out
Make sure you brush up on your knowledge of Soft FM services, especially cleaning and waste management. Be ready to discuss how you've successfully managed these services in the past, as well as any challenges you've faced and how you overcame them.
✨Showcase Your People Skills
As a Cleaning Manager, you'll be leading teams and managing contractors. Prepare examples that highlight your people management skills, such as how you've motivated a team or resolved conflicts. This will show that you can maintain excellent client relationships and drive standards effectively.
✨Demonstrate Financial Savvy
Since budget control is key in this role, come prepared with examples of how you've managed budgets in previous positions. Discuss any cost-saving initiatives you've implemented and how they benefited the organisation. This will demonstrate your financial astuteness.
✨Be Ready for Compliance Questions
Health and safety compliance is crucial in facilities management. Familiarise yourself with relevant regulations and be prepared to discuss how you've ensured compliance in your previous roles. This will show that you're serious about maintaining high standards and keeping everyone safe.
