At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a leading company that values individuality and invests in its people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
- Why this job: Be part of a passionate team and make a real impact in a fast-paced environment.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Gravesend employer: ESS – Defence, Energy and Government Services
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant, you'll enjoy competitive pay, great perks, and ample opportunities for personal and professional growth within one of the UK's largest businesses, all while working in a dynamic environment that celebrates diversity and teamwork.
Contact Details:
ESS – Defence, Energy and Government Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Gravesend
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and their values. This will help you connect with the team and show that you're genuinely interested in being part of their passionate crew.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your enthusiasm and can-do attitude during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, and looking the part shows you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant in Gravesend
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience, even if it’s not directly in catering. We love seeing how your skills can transfer to our fast-paced environment, so don’t hold back!
Be Yourself:We value individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team culture.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research Defence and their approach to customer service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Show Your Passion
Since this role is all about food and people, be ready to share your enthusiasm for both! Think of examples from your past experiences where you’ve gone above and beyond for customers or worked well in a team. This will demonstrate your can-do attitude and passion for delivering excellent service.
✨Prepare for Scenarios
Expect situational questions that assess how you handle pressure and teamwork. Prepare by thinking of specific instances where you’ve successfully managed busy environments or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Dress the Part
Even if the environment is casual, dressing smartly shows professionalism and respect for the interview process. Opt for clean, tidy attire that reflects the brand image of Defence. It’s a small detail that can make a big impression!
