At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food service and customer experiences.
- Company: Join Compass Group, a leader in the food service industry with a focus on diversity.
- Benefits: Enjoy competitive pay, career growth, healthcare perks, and exclusive discounts.
- Other info: Flexible hours with opportunities for personal and professional development.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Positive attitude, strong communication skills, and teamwork experience are essential.
The predicted salary is between 30000 - 31000 £ per year.
Overview
Front of House Team Leader - London
£14.94 per hour • 40 hours per week • Working Monday to Friday, occasional weekends
Responsibilities
- To manage a frontline team of food service assistants.
- Perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations.
- Crafting eye-catching food and counter displays that draw customers in.
- To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice.
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
- Proudly representing the company and embodying our positive brand image.
- Handling transactions with ease and operating the cash register efficiently.
- Upholding the highest standards of Food Handling & Hygiene.
- Ensuring a safe and healthy work environment by adhering to Health & Safety regulations.
- To assist in the preparation of hospitality as required.
- To clean all work areas during and after use and remove all waste to the appropriate area.
Essential
- Bring a positive, can-do attitude to everything you do.
- Good communication skills.
- Excel as a supportive and collaborative team player.
- Embrace the excitement of thriving under pressure.
- Demonstrate impeccable time management and reliability.
- Prioritise safety in every task you undertake.
Desirable
- Experience of working in an environment where there are peaks and troughs in demand during service times.
- Experience of working in environments involving high levels of customer care.
- NVQ Level 2 or equivalent in relevant area.
Benefits
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Please note: This role is contracted to weeks per year.
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front Of House Team Lead employer: ESS – Defence, Energy and Government Services
As a Front of House Team Leader at Compass Group in London, you will be part of a dynamic and inclusive work culture that prioritises employee growth and well-being. With competitive pay, a contributory pension scheme, and access to exclusive discounts and wellness programmes, we empower our team members to thrive both personally and professionally. Join us in a role where your contributions are valued, and enjoy the unique opportunity to develop your career with one of the UK's leading businesses in a vibrant city environment.
Contact Details:
ESS – Defence, Energy and Government Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Lead
✨Tip Number 1
Get to know the company inside out! Research Compass Group and understand their values, culture, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they align with the role of Front of House Team Lead. We want you to shine!
✨Tip Number 3
Show off your personality! During interviews, let your positive, can-do attitude come through. Remember, they’re looking for someone who can handle pressure and still keep a smile on their face. Be yourself and let your enthusiasm for the role shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Front Of House Team Lead
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your positive attitude aligns with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention specific skills that match the job description, like your ability to handle customer requests or your experience in food service.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Make sure you have a solid understanding of the food products and services offered. This will help you confidently advise customers during the interview, showcasing your knowledge and enthusiasm for the role.
✨Show Off Your Team Spirit
As a Front of House Team Lead, collaboration is key. Be ready to share examples of how you've worked well in a team before, especially under pressure. Highlighting your supportive nature will resonate well with the interviewers.
✨Demonstrate Your Can-Do Attitude
Prepare to discuss situations where you've gone above and beyond for customers. This role requires a positive mindset, so sharing stories that reflect your proactive approach will make a great impression.
✨Safety First!
Familiarise yourself with Health & Safety and Food Safety regulations relevant to the role. Being able to discuss these topics confidently will show that you prioritise safety and hygiene, which is crucial in this position.
