Food Service Assistant

Food Service Assistant

Full-Time 28000 - 30000 £ / year (est.) No working from home possible
ESS – Defence, Energy and Government Services

At a Glance

  • Tasks: Deliver exceptional service and maintain cleanliness in food areas while assisting with food prep.
  • Company: Join Compass, a leading food service provider in the UK.
  • Benefits: Enjoy competitive pay, discounts, wellness classes, and career growth opportunities.
  • Other info: Flexible working hours and a supportive environment for personal development.
  • Why this job: Be part of a dynamic team that values your contributions and offers real career progression.
  • Qualifications: Great communication skills and a positive attitude; previous experience is a plus.

The predicted salary is between 28000 - 30000 £ per year.

We are excited to welcome a Food Service Assistant to join our contract team in London.

Job Details

  • Location: London
  • Salary: £14.13 per hour
  • Hours: 40 Hours Per week

Key Responsibilities

  • Provide friendly and professional service to customers, exceeding their expectations whenever possible.
  • Maintain cleanliness and organization in food and beverage areas, including the kitchen, dining room, and coffee shop.
  • Assist with food preparation, service, handling, and storage as directed by your Line Manager.
  • Ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling.
  • Support the management and upkeeping of storeroom areas.
  • Assist when required with the loading or unloading of deliveries to unit.
  • Check all items against delivery notes, or an invoice and report to Line Manager any stock, or goods discrepancy.
  • Ensure planograms for retail stock are adhered to and fully compliant with company brand standards.
  • Actively seek and pass on customer feedback to improve service quality.
  • Upsell products and demonstrate excellent knowledge of offerings to customers.
  • Participate in continuous improvement efforts to enhance work activities and efficiency.
  • Ensure compliance with health, safety, and hygiene standards at all times.
  • Complete required paperwork accurately and promptly, including Food Safety and Health & Safety documentation.
  • Support stocktaking procedures to minimize waste and ensure efficient inventory management.
  • Assist with loading and unloading supply vehicles as needed.
  • Flexibility to work in other units within a reasonable distance when required.

Who Are You

  • A confident communicator who can engage with customers and team members alike.
  • Self‑motivated and capable of working independently.
  • Committed to providing exceptional customer care with a positive attitude.
  • Enthusiastic about working in a catering environment and maintaining high standards.
  • Adheres to personal hygiene standards and follows safety procedures diligently.
  • Willing to undertake manual cleaning duties as part of the role.
  • Shares knowledge and experiences with team members to foster a collaborative environment.
  • Previous experience in a similar role is preferred.
  • Basic Food Hygiene/Level 2 certification is desirable but not essential.

Benefits

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Unwind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Please note: This role is contracted to weeks per year.

About Us

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development at one of the UK's biggest businesses.

Diversity Statement

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Food Service Assistant employer: ESS – Defence, Energy and Government Services

At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a vibrant work culture in London that values diversity and personal growth. Our Food Service Assistants enjoy competitive pay, a comprehensive benefits package including discounts on travel and groceries, and access to career development programmes that empower employees to thrive in their roles. Join us to be part of a team that is dedicated to providing outstanding service while fostering a supportive and inclusive environment.

ESS – Defence, Energy and Government Services

Contact Details:

ESS – Defence, Energy and Government Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Food Service Assistant

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Compass and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.

Tip Number 2

Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these during your chat!

Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Food Service Assistant

Customer Service Skills
Food Preparation
Health and Hygiene Compliance
Inventory Management
Communication Skills
Team Collaboration
Attention to Detail

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.

Tailor Your Experience:Make sure to highlight any relevant experience you have in food service or customer care. We love seeing how your past roles have prepared you for this position, so be specific about your achievements!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the Food Service Assistant role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.

How to prepare for a job interview at ESS – Defence, Energy and Government Services

Know Your Stuff

Before the interview, brush up on your knowledge of food hygiene and safety standards. Familiarise yourself with the basics of Food Information Regulations and Reference Intake labelling, as these are crucial for the role.

Show Off Your Customer Service Skills

Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to exceed customer expectations, as this will resonate well with the interviewers.

Be Ready to Discuss Teamwork

Since this role involves working closely with others, be prepared to talk about your experiences in a team setting. Highlight how you’ve collaborated with colleagues to improve service quality or tackle challenges together.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth, or how they measure success in the role. This shows your genuine interest in the position and the company.