At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join a supportive team at Compass Group UK&I, focused on Defence services.
- Benefits: Part-time hours with opportunities for career progression and recognition.
- Other info: Embrace diversity and thrive in a culture that values individuality.
- Why this job: Make a difference in customer service while working in a dynamic environment.
- Qualifications: Great communication skills and a passion for delivering excellent customer care.
The predicted salary is between 10 - 13 £ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a part-time basis, contracted to 30 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Could you bring your spark to Defence? Here's what you need to know before applying:
Your Key Responsibilities Will Include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our Ideal Porter Will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength.
Porter in Derby employer: ESS – Defence, Energy and Government Services
At Compass Group UK&I, we pride ourselves on being an exceptional employer, particularly for our Porters at Defence. With a strong commitment to employee development, a culture that celebrates individuality, and a focus on delivering outstanding customer service, we offer a supportive environment where you can thrive. Join us and enjoy the benefits of career progression, recognition for your hard work, and the opportunity to be part of a diverse team that values your unique contributions.
Contact Details:
ESS – Defence, Energy and Government Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Derby
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Defence and what they value. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to interact with customers and staff regularly. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your adaptability! During the interview, share examples of how you've successfully handled changing priorities or unexpected challenges in the past. This will demonstrate that you're ready to embrace the dynamic environment at Defence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Defence.
We think you need these skills to ace Porter in Derby
Some tips for your application 🫡
Show Your Customer Care Skills:Make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you've gone the extra mile for customers in the past!
Be Adaptable:Since the role requires you to embrace changing priorities, share examples of how you've successfully adapted to new situations or challenges in previous jobs. We love a flexible team player!
Communicate Clearly:As a Porter, you'll need to build relationships and communicate effectively. Use your application to demonstrate your communication skills—whether it's through clear writing or sharing relevant experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to excellent service.
✨Demonstrate Adaptability
The job requires someone who can adapt to changing priorities. Prepare to discuss situations where you've successfully handled unexpected challenges or changes in your work environment. This will show that you're flexible and ready to tackle whatever comes your way.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or how they celebrate individuality within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
