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- Tasks: Deliver exceptional customer service and create a welcoming experience for our customers.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Flexible part-time hours, opportunities for progression, and a supportive work environment.
- Other info: Diverse workplace that values individuality and promotes career growth.
- Why this job: Be the friendly face of our business and make a real difference in customer experiences.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part-time basis, contracted to 14 hours per week. You will join a team that takes pride in what they do, in their food, and in its people. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will have opportunities to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift pattern:
- Mon: Evenings
- Tues: Evenings
- Weds: Evenings
- Thurs: Evenings
- Fri:
- Sat:
- Sun:
Please note: This role is contracted to 50.2 weeks per year.
Your Key Responsibilities Will Include:
- Serving customers, ensuring they receive an easy and seamless personalised experience.
- Being knowledgeable about our service and helping customers with natural, engaging service.
- Representing Defence and maintaining a positive brand image.
- Handling cash and operating the cash register.
- Complying with Health and Safety regulations.
Our Ideal Retail Assistant Will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
- Demonstrate great timekeeping and reliability.
We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant Multi Skill employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Multi Skill
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or difficult customers. Role-playing these situations can help you feel more confident and prepared when it comes to the real deal.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant Multi Skill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about delivering outstanding experiences to our customers!
Be Personal and Engaging: Make sure to personalise your application. Use a friendly tone and share any relevant experiences that highlight your ability to connect with customers. We love seeing genuine stories!
Highlight Team Spirit: As a Retail Assistant, teamwork is key! In your application, mention any past experiences where you worked well in a team. We’re all about collaboration here at StudySmarter!
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows us you pay attention to detail, which is super important in our fast-paced environment!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Familiarise yourself with Defence's mission and how they prioritise customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Personality
As a Retail Assistant, you'll be the face of the business, so let your personality shine through! Be friendly and approachable during the interview. Share examples of how you've delivered great customer service in the past, and don't be afraid to show your enthusiasm for the role.
✨Prepare for Common Questions
Think about the key responsibilities listed in the job description and prepare answers for common interview questions. For instance, be ready to discuss how you handle pressure or work as part of a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the professional environment of Defence. This shows that you take the opportunity seriously and are ready to represent the brand positively.