Customer Service Assistant/Cleaner

Customer Service Assistant/Cleaner

Full-Time 20000 - 25000 £ / year (est.) No home office possible
ESS – Defence, Energy and Government Services

At a Glance

  • Tasks: Prepare delicious food and create eye-catching displays while providing excellent customer service.
  • Company: Join Compass Group UK&I, a leader in catering for Defence and Government sectors.
  • Benefits: Opportunities for growth, recognition for hard work, and a supportive team environment.
  • Other info: Embrace diversity and thrive in a culture that celebrates unique talents.
  • Why this job: Be part of a dynamic team that values individuality and delivers exceptional service.
  • Qualifications: Positive attitude, teamwork skills, and a passion for customer service; experience is a bonus.

The predicted salary is between 20000 - 25000 £ per year.

As a Catering Assistant, you'll be part of a dynamic, fast‑paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.

Shift Patterns

Variable shifts.

Key Responsibilities

  • Preparing delicious, high-quality food that delights our clients and customers
  • Crafting eye‑catching food and counter displays that draw customers in
  • Proudly representing Defence and embodying our positive brand image
  • Handling transactions with ease and operating the cash register efficiently
  • Upholding the highest standards of Food Handling & Hygiene
  • Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Ideal Candidate

  • Bring a positive, can‑do attitude to everything you do
  • Show genuine passion for delivering exceptional customer service
  • Excel as a supportive and collaborative team player
  • Embrace the excitement of thriving under pressure
  • Demonstrate impeccable time management and reliability
  • Prioritise safety in every task you undertake
  • Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters

About the Company

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high‑profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Equal Opportunity Employer

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Customer Service Assistant/Cleaner employer: ESS – Defence, Energy and Government Services

As part of Compass Group UK&I, ESS offers a vibrant and inclusive work culture where individuality is celebrated and employees are empowered to grow. With a strong focus on exceptional customer service and a commitment to recognising hard work, this role as a Customer Service Assistant/Cleaner provides a unique opportunity to thrive in a supportive environment while contributing to the well-being of military and government establishments. Join us to be part of a team that values your contributions and fosters your professional development.
ESS – Defence, Energy and Government Services

Contact Detail:

ESS – Defence, Energy and Government Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant/Cleaner

Tip Number 1

Get to know the company! Research Compass Group UK&I and understand their values. When you show genuine interest in their mission, it’ll shine through in your conversations.

Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate your positive attitude and ability to handle pressure. Role-playing with a friend can help you feel more confident.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a team that values individuality and growth.

We think you need these skills to ace Customer Service Assistant/Cleaner

Customer Service
Food Preparation
Cash Handling
Food Hygiene Standards
Health & Safety Compliance
Time Management
Team Collaboration
Ability to Work Under Pressure
Positive Attitude
Reliability
Attention to Detail
Creativity in Food Presentation

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We love seeing genuine enthusiasm and a positive attitude, so don’t be afraid to express why you’re excited about the role.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention any relevant experience in catering or customer service, even if it’s just a part-time gig or volunteer work!

Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points for key achievements or skills, and make sure to proofread for any typos or errors before hitting send!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

How to prepare for a job interview at ESS – Defence, Energy and Government Services

Know Your Role

Before the interview, make sure you understand the key responsibilities of a Catering Assistant. Familiarise yourself with food handling standards and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.

Show Your Enthusiasm

Bring your positive, can-do attitude to the interview! Share examples of how you've delivered exceptional customer service in the past. Employers love candidates who are passionate about their work, so let your enthusiasm shine through.

Team Player Vibes

Since this role involves working in a dynamic team, be ready to discuss your experience as a supportive team player. Think of specific instances where you collaborated with others or helped out during busy times. This will demonstrate that you can thrive under pressure.

Ask Smart Questions

Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team culture or opportunities for growth within the company. This shows that you're not only interested in the job but also in how you can contribute to the team's success.

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