At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Full-time hours, opportunities for progression, and a supportive work environment.
- Other info: Embrace diversity and be part of a culture that celebrates individuality and growth.
- Why this job: Make a difference with your passion for food and people in a dynamic setting.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full‑time basis, contracted to 37.5 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You’ll be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 49.2 weeks per year.
Key Responsibilities
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal Candidate
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn’t essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high‑profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!
Customer Service Assistant in Chepstow employer: ESS – Defence, Energy and Government Services
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant, you'll enjoy a dynamic environment where your contributions are recognised, and you'll have ample opportunities for career progression within a company dedicated to investing in its people. Join us in delivering outstanding customer experiences while working alongside a passionate team in the Defence sector, where diversity is celebrated and every team member is empowered to thrive.
Contact Details:
ESS – Defence, Energy and Government Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Chepstow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the food and customer service industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to share why you're passionate about customer service and how you thrive in busy environments. A confident, enthusiastic approach can really make you stand out.
✨Tip Number 3
Show up at events! Attend job fairs or local community events where companies like Compass Group UK&I might be present. It’s a great way to meet hiring managers face-to-face and show off your personality.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re proactive and genuinely interested in the role.
We think you need these skills to ace Customer Service Assistant in Chepstow
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Friendly Cover Letter:Your cover letter is your chance to connect with us on a personal level. Share a bit about yourself, why you want to join our team, and how you can contribute to our friendly atmosphere. Keep it light and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research Compass Group UK&I and their commitment to customer service. This will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, let your enthusiasm for food and people shine through. Share specific examples of how you've delivered excellent customer service in the past. This will demonstrate that you have the right attitude for the role.
✨Team Player Vibes
Since teamwork is key in this role, be ready to discuss your experiences working in a team. Highlight how you’ve contributed to a positive team environment and how you handle pressure when things get busy.
✨Safety First
Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. Being able to discuss these topics confidently will show that you take safety seriously, which is crucial in this role.
