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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming experience for our customers.
- Company: Join ESS, part of Compass Group, supporting Defence and Government services.
- Benefits: Flexible part-time hours, career progression, and a supportive team environment.
- Why this job: Be the face of our business and make a real difference in customer experiences.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure.
- Other info: Diverse workplace that values individuality and offers growth opportunities.
Overview
Join to apply for the Retail Assistant role at ESS – Defence, Energy and Government Services
We\\\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 30 hours per week. You\\\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\\\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\\\’s an idea of what your shift patterns will be: 5 out of 7 days
Please note: This role is contracted to 50.2 weeks per year
Key Responsibilities
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our Ideal Retail Assistant Will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/1709/79198001/52763047/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Food and Beverage Services
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Retail Assistant employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ESS and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Being able to demonstrate your ability to provide outstanding service will set you apart from other candidates.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and looking the part can help you feel more confident too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at ESS.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and teamwork. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to work under pressure or your great communication skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for our team. Remember, we’re looking for someone who can deliver exceptional service!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our fantastic team at ESS!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research ESS and their commitment to customer service in the Defence sector. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Retail Assistant, you'll be the face of the business. Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer or worked well in a team – these stories will impress your interviewers.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even if the role is casual, showing that you care about your appearance reflects your professionalism and respect for the opportunity.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team culture, opportunities for progression, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
