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For Companies At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering top-notch customer service.
- Company: Join a passionate team at Compass Group UK&I, serving Defence and government sectors.
- Benefits: Full-time hours, career progression, and a supportive work environment.
- Why this job: Make a difference in people's day with your culinary skills and friendly service.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
- Other info: Diverse workplace that values individuality and offers growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you a team player with a passion for food and people? Do you thrive in a busy environment? We are looking for a Customer Services Assistant to help us deliver an exceptional customer experience for Defence on a full-time basis, contracted to 35 hours per week. This role is contracted to 50 weeks per year.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll have opportunities to progress within a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.
Responsibilities
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential
About Compass Group UK&I ESS
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/2409/95812001/52579750/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Food and Beverage Services
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Customer Service Assistant employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Research Compass Group UK&I and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories in your interview to demonstrate your passion for delivering excellent service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Compass Group UK&I.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant experiences that align with the role. Mention any previous customer service or catering roles, even if they were informal, as we love seeing how you’ve contributed in similar environments.
Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Share a bit about what makes you unique and how you can contribute to our friendly team atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research Compass Group UK&I and their commitment to customer service. This will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, let your enthusiasm for food and customer service shine through. Share specific examples of how you've gone above and beyond in previous roles to create a great experience for customers.
✨Team Player Vibes
Since this role is all about teamwork, be ready to discuss how you work well with others. Think of examples where you’ve collaborated effectively in a busy environment, and don’t forget to highlight your can-do attitude!
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand positively.
