At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Full-time hours, opportunities for progression, and a supportive work environment.
- Other info: Diversity is our strength; we celebrate individuality and empower our team members.
- Why this job: Make a real impact by delighting customers in a fast-paced catering role.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
The predicted salary is between 22000 - 26000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Catering Customer Experience Specialist employer: ESS Compass
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Catering Customer Experience Specialist, you'll enjoy a dynamic environment where your contributions are recognised and rewarded, alongside ample opportunities for personal and professional growth. Join our passionate team dedicated to delivering outstanding service in the Defence sector, and be part of a company that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Customer Experience Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in catering or customer service. They might know of openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you can, visit the location where you want to work. A friendly chat with the team can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and teamwork. We all know that being a great team player is key, so be ready to share examples of how you've excelled in that area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Catering Customer Experience Specialist
Some tips for your application 🫡
Show Your Passion for Food and People:When writing your application, let your love for food and customer service shine through. Share any experiences that highlight your enthusiasm and how you connect with people, as this is key for us at StudySmarter.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your teamwork skills and any relevant experience in catering or customer service, so we can see how you fit into our friendly team.
Be Yourself:We value individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our positive brand image at Defence.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at ESS Compass
✨Know Your Menu
Familiarise yourself with the types of food and services offered by the company. Being able to discuss specific dishes or catering styles during your interview will show your passion for food and help you connect with the interviewers.
✨Showcase Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlighting your ability to collaborate and support your colleagues will resonate well, especially since they value team players who thrive in a busy environment.
✨Demonstrate Customer Service Skills
Think of situations where you've gone above and beyond for a customer. Sharing these experiences will illustrate your commitment to delivering excellent customer service, which is crucial for this role.
✨Emphasise Reliability and Safety
Be ready to discuss your approach to timekeeping and safety standards. Mention any relevant experience you have with food handling and hygiene, as well as how you ensure a safe working environment, aligning with their emphasis on health and safety regulations.
