At a Glance
- Tasks: Support customers with ArcGIS and enhance their cloud services experience.
- Company: Esri UK, a leader in mapping technology and innovative solutions.
- Benefits: Competitive salary, flexible working, healthcare, and career development opportunities.
- Other info: Flexible location options and a culture that values growth and inclusivity.
- Why this job: Join a dynamic team and make a real impact on customer success.
- Qualifications: Technical experience in AWS/Azure or ArcGIS, problem-solving skills, and strong communication.
The predicted salary is between 28000 - 40000 £ per year.
Home-based, Office (Aylesbury, Cambridge, Edinburgh, Belfast) or hybrid working
As we continue to grow, we are looking for a Consultant (depending on experience) to join our Managed Cloud Services team and help our customers to be successful with ArcGIS. Working closely with Professional Services and Technical Support, you will contribute towards the maintenance of existing services, as well as proactive and reactive support for our Managed Cloud Services customers. All members of the team also contribute to Service improvement projects.
Managed Cloud Services host and maintain enterprise-wide environments for customers across a range of market sectors, your key responsibilities as a Managed Services Consultant would be to:
- Service Monitoring and issue resolution: Monitor incident trends and undertake a proactive and reactive approach to service-related issues.
- Innovation: act as point of escalation for service-related issues. Take the initiative to challenge existing ways of working and establish new processes that increase efficiency and provide new capabilities
- Enhance customer experience: Implement service improvements which are identified and prioritised as a business.
- Collaborate: Work with engagement teams to grow accounts
- Automate: Identify opportunities to automate, streamline and improve processes and reporting.
- Grow your knowledge: Keep up to date with changes to the ArcGIS System and Cloud Providers, finding new ways it can be used to solve our customers real-world problems. Gain experience of the latest technology and understanding of our key market sectors.
About You
We are keen to consider candidates with a range of experience for the Consultant role, this would be a great career if you:
- Have experience in a technical role, ideally with experience in AWS / Azure and / or ArcGIS Enterprise.
- Have an interest in developing your IT and cloud and Esri technology skills.
- Enjoy problem solving and have an ability to understand a challenge from multiple perspectives.
- Have an aptitude for technological improvements.
- Thrive in a fast-paced environment, with excellent time management and organisational skills.
- Can clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers.
- Have good interpersonal, written/verbal communication, multi-tasking, and presentation skills.
- Can develop strong interdepartmental and cross-functional working relationships within a collaborative team environment.
- Are self-motivated, good at creating and nurturing relationships, and enthusiastic about delivering a high-quality service.
What we offer
Esri UK is a thriving and inclusive workplace. We take pride in our culture and recognise the value our people bring. We believe in creating a balanced and flexible work/life environment and invest in learning and development at all stages of an individual\'s career. We believe on promoting from within and offer long term career opportunity in a successful, growing business.
Why join us?
Esri UK is a thriving and inclusive workplace. We take pride in our culture and the value our people bring. We believe in promoting from within and offer long-term career opportunities in a successful, growing business.
In addition, we offer:
- A competitive salary starting from £34,000 (depending on experience)
- A good company pension
- Vitality healthcare scheme
- Permanent health insurance
- Gym contribution & cycle to work scheme
- Volunteering opportunities with charities that matter to you
- Flexible working – home, office or hybrid, plus some travel to customer sites
Our technology
Esri UK use mapping technology to help our customers solve the world\'s most complex challenges. Our passion for improving quality of life through geography is at the heart of everything we do. We support governments, universities, businesses and charities worldwide to save money, improve society, and protect our environment through a deeper understanding of the changing world around them.
Addition Information
Location: We offer flexibility around location. You can opt for home-based working, or office based in either Edinburgh, Aylesbury, Cambridge or Belfast. There is also an opportunity to work a mix of both in a hybrid model. We work virtual-first with most of our customers, however some travel to customer sites will be required.
Security: Because of the types of data and clients we work with, all our positions require successful candidates to undergo a level of security clearance
Managed Cloud Services Consultant employer: Esri Uk
Esri UK is an exceptional employer that fosters a thriving and inclusive workplace, prioritising a balanced work/life environment and investing in the continuous learning and development of its employees. With flexible working options across various locations, including Edinburgh, Aylesbury, Cambridge, and Belfast, as well as a commitment to promoting from within, Esri UK offers meaningful career growth opportunities while empowering its team to tackle complex challenges using innovative mapping technology.
StudySmarter Expert Advice🤫
We think this is how you could land Managed Cloud Services Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Managed Cloud Services. Think about how your experience with AWS, Azure, or ArcGIS can solve real-world problems for customers. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your passion for technology! Keep up with the latest trends in cloud services and GIS tech. When you talk about your interests and knowledge during interviews, it’ll show that you’re genuinely excited about the role and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Managed Cloud Services Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Managed Cloud Services Consultant role. Highlight your experience with AWS, Azure, and ArcGIS, and don’t forget to showcase your problem-solving skills and ability to communicate technical ideas clearly.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about cloud services and how your background makes you a great fit for our team. Be sure to mention any relevant projects or experiences that demonstrate your skills.
Showcase Your Soft Skills:We love candidates who can communicate well and work collaboratively. In your application, give examples of how you've built strong relationships in previous roles and how you’ve contributed to team success.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our awesome team!
How to prepare for a job interview at Esri Uk
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AWS, Azure, and ArcGIS Enterprise. Be ready to discuss how you've used these technologies in past roles and how they can solve real-world problems for customers.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about situations where you had to approach a problem from multiple angles and how you innovated to find a solution.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You might be asked to communicate with both technical peers and non-technical stakeholders, so being able to adapt your communication style is key.
✨Demonstrate Your Collaborative Spirit
Be ready to talk about your experience working in teams and how you've built strong relationships across departments. Highlight any projects where collaboration led to successful outcomes, especially in fast-paced environments.
