Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers and help them maximise their GIS software's potential.
- Company: Esri UK is a leading geospatial software company, renowned for its ArcGIS services.
- Benefits: Enjoy a competitive salary, generous bonuses, flexible working, and great perks like healthcare and gym contributions.
- Why this job: Join a dynamic team, make an impact, and grow your career in a thriving tech environment.
- Qualifications: No prior sales experience needed; just bring your passion for technology and strong communication skills.
- Other info: We value diversity and offer volunteering opportunities to support causes that matter to you.
The predicted salary is between 28000 - 33600 £ per year.
Internal Sales Account Manager / Customer Success Manager
Loading…
Location: Aylesbury (Hybrid working)
Salary: Starting from at least £28k + Competitive Annual Bonus c. 20%
Are you passionate about technology and helping customers achieve their goals? Esri UK, the market leader in geospatial software, is looking to expand our Internal Sales team. We’re seeking dynamic, relationship-driven professionals who are ready for a new challenge in the world of GIS (Geographic Information Systems). You don’t need previous sales experience – If you enjoy connecting with people and making an impact, this could be the perfect role for you! Apply online via our website today!
About Esri UK
Esri UK sells the world’s leading geospatial software, ArcGIS and we provide a wide range of services to our customers across both public and private sectors in the UK. With the single largest pool of GIS expertise in the UK, Esri UK is the market leader and authority on GIS and our business is growing considerably year on year. We are a people-focussed, profitable, growing software company with great career prospects.
As our Account Manager/Customer Success Manager you will: –
- Engage with customers : Help both new and existing clients make the most of their GIS software, ensuring they realize its full value.
- Build relationships : Foster long-term partnerships by understanding client needs and proactively offering solutions.
- Drive growth : Identify opportunities to expand the use of GIS across customer organizations, contributing to the growth of Esri UK.
- Be a trusted advisor : Provide expert guidance, collaborating with colleagues to address challenges and deliver solutions.
You would make a great Account Manager/Customer Success Manager if you have
- Experience : Ideally, you’ve worked in B2B sales or customer-facing roles. If you have good transferable experience and skills, we will train you to be successful
- Communication skills : You’re a natural at building relationships and can clearly communicate complex ideas.
- Self-motivated : You’re able to work independently and manage your workload effectively.
- Passion for technology : While previous GIS knowledge isn’t required, a genuine interest in technology is key. We’ll provide comprehensive training.
- Customer-centric mindset : You listen to customers, understand their needs, and ensure they are fully supported.
- Team player – would enjoy working in a supportive, friendly and enthusiastic team
- We offer a competitive basic salary (starting from at least £28k) plus a generous bonus paying c. 20% per annum
- A great benefits package including: a 6% company pension; Vitality healthcare scheme; gym contribution; cycle to work scheme; family friendly policies, including enhanced maternity and paternity benefits. We believe that as a company we should give back wherever we can and also offer volunteering opportunities for charities that are important to you.
- Flexible working – Whether you\’re looking for full-time or part-time hours, we support a flexible work-life balance. You can work on a hybrid basis with some days every week in our Aylesbury office, on the other days you can work from home
Please apply online on our website including your CV and covering letter detailing your salary expectations. Application deadline: 18 th July 2025
We are a thriving company that offers its employees the security of working for a financially sound, market-leading, mapping technology company. We encourage collaboration and truly value the individual contributions each person makes, rewarding them with a generous bonus scheme and comprehensive benefits package.
Esri UK are an equal opportunity employer – we recognise the importance and value of having a diverse and inclusive workforce and the benefits that this can bring to both our employees and our customers.
We’re here to listen to and serve our customers, and believe that when our customers are successful, we’re successful.
Esri UK & Ireland is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to colour, race, nationality, ethnic or national origin, religion, sex, gender, sexual orientation, age, marital status, civil partnership or disability, or any other characteristic protected by law.
#J-18808-Ljbffr
Account Manager / Customer Success Manager employer: Esri Ireland
Contact Detail:
Esri Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Customer Success Manager
✨Tip Number 1
Familiarise yourself with GIS technology and Esri UK's products. Understanding the basics of geospatial software will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or professionals in the GIS field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to showcase your relationship-building skills. Think of examples from your past experiences where you've successfully engaged with clients or customers, as this is a key aspect of the Account Manager role.
✨Tip Number 4
Research the latest trends in the GIS industry. Being knowledgeable about current developments will not only impress your interviewers but also show that you're proactive and passionate about the field.
We think you need these skills to ace Account Manager / Customer Success Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles or B2B sales. Emphasise any transferable skills that demonstrate your ability to build relationships and communicate effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and how it aligns with the role. Mention specific reasons why you want to work at Esri UK and how you can contribute to their success as an Account Manager/Customer Success Manager.
Showcase Your Communication Skills: Use clear and concise language throughout your application. Highlight instances where you've successfully communicated complex ideas or built strong relationships with clients, as these are key skills for the role.
Research Esri UK: Familiarise yourself with Esri UK's products and services, particularly ArcGIS. Understanding their market position and customer base will help you tailor your application and demonstrate your genuine interest in the company.
How to prepare for a job interview at Esri Ireland
✨Show Your Passion for Technology
Make sure to express your genuine interest in technology during the interview. Talk about any relevant experiences or projects that showcase your enthusiasm for tech, even if they aren't directly related to GIS.
✨Demonstrate Relationship-Building Skills
Since the role focuses on engaging with customers, prepare examples of how you've successfully built relationships in previous roles. Highlight your communication skills and ability to understand client needs.
✨Be Ready to Discuss Problem-Solving
Prepare to discuss how you approach challenges and provide solutions. Think of specific instances where you've helped clients or colleagues overcome obstacles, showcasing your ability to be a trusted advisor.
✨Understand the Company and Its Products
Research Esri UK and its geospatial software, ArcGIS. Familiarise yourself with their services and how they benefit customers. This knowledge will help you demonstrate your commitment and readiness to contribute to the company's growth.
