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- Tasks: Manage a team providing financial support and advice to students throughout their university journey.
- Company: Join the University of Surrey, a global community dedicated to life-changing education.
- Benefits: Enjoy a supportive work culture, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in students' lives by helping them navigate financial challenges.
- Qualifications: Strong organisational skills, problem-solving abilities, and excellent communication are essential.
- Other info: We value diversity and encourage applications from under-represented groups.
The predicted salary is between 36000 - 60000 £ per year.
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee. Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.
Responsibilities
- The Student Money Advice Manager contributes to providing excellent student support services, aiding the recruitment, retention and progression of all students, and ensuring high levels of student satisfaction.
- The post holder manages the Student Money Advice team which provides financial support and advice to Surrey students (both UK and International - UG, PGT and PGR), throughout their student lifecycle.
- Areas of responsibility include offering information, advice and guidance around different areas of advice/student life, managing the administration and operation of the university's hardship fund and leading on the provision of our digital money service through our partnership with Blackbullion.
About you
You must be organised, proactive, detail-focused, and able to prioritise multiple demands. Strong analytical and problem-solving skills, a commitment to continuous improvement, excellent communication, and the ability to work effectively with diverse stakeholders across and beyond the collegiate university are essential.
How to apply
Please apply on the University website including a CV and covering letter (please note that applications without these documents will not be considered). The covering letter should touch on the competencies listed in the Job Profile and demonstrate how you meet the criteria required.
For informal enquiries relating to the role please contact Oliver Crenol, Head of Student Hub Operations (o.crenol@surrey.ac.uk)
Diversity and Inclusion
The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We value everyone in our community and are seeking to increase the diversity. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.
Student Money Advice Manager in Guildford employer: Esrc IAA University of Surrey
Contact Detail:
Esrc IAA University of Surrey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Money Advice Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Surrey on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent initiatives. We want to show that we’re not just a good fit for the role, but also for the culture. Tailor your answers to reflect how you align with their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help us articulate our thoughts clearly and confidently, especially when discussing our experience in student support services.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression. It shows we’re genuinely interested in the role and appreciate the opportunity to interview.
We think you need these skills to ace Student Money Advice Manager in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Student Money Advice Manager role. Highlight relevant experience and skills that match the job description, especially around student support and financial advice.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase how you meet the competencies listed in the job profile. Be specific about your achievements and how they relate to the role.
Showcase Your Communication Skills: Since this role involves working with diverse stakeholders, make sure to demonstrate your excellent communication skills in both your CV and cover letter. Share examples of how you've effectively communicated in previous roles.
Apply Through Our Website: Don’t forget to apply through the University of Surrey's website! It’s the best way to ensure your application is considered. Plus, it shows you’re following the instructions carefully, which is always a good look.
How to prepare for a job interview at Esrc IAA University of Surrey
✨Know Your Stuff
Make sure you understand the role of a Student Money Advice Manager inside out. Familiarise yourself with the responsibilities, especially around financial support and advice. Research the University of Surrey's values and how they align with your own to show you're a great fit.
✨Showcase Your Skills
Prepare examples that highlight your organisational skills, problem-solving abilities, and experience in managing teams or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about the team dynamics, challenges they face, and how you can contribute to their goals. This shows your genuine interest in the role and the university.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. The University of Surrey values diversity and inclusion, so being authentic will help you connect with the interviewers and demonstrate that you’re a good cultural fit.
