Apprenticeships and Partnerships Senior Officer in Guildford

The Faculty of Health and Medical Sciences is seeking to appoint a motivated individual to join the Business Operations Team and support the launch of a new Nursing Apprenticeship programme.

The post holder will work within the Faculty of Health and Medical Sciences to provide high-quality administrative support for apprenticeship programmes and external partnerships, with a particular focus on Nursing Degree Apprenticeships and Transnational Education (TNE) activity. They will be the primary administrative lead and first point of contact for all apprenticeship-related matters across the Faculty, providing a consistent and knowledgeable interface for apprentices, employer partners, academic staff, and central university services.

The post holder will take ownership of all operational apprenticeship administration, including maintaining accurate and compliant learner records through the DfE Apprenticeship Service portal and managing ILR data returns. They will oversee student enrolment, progression tracking, funding documentation, and End Point Assessment logistics, ensuring that records, processes, and systems meet regulatory requirements and uphold data quality standards throughout the apprenticeship lifecycle.

Working closely with the Business Operations team and wider professional services teams, the post holder will coordinate effective communication across internal and external stakeholders, including NHS employer partners, clinical practice educators, Chief Student Officer (CSO) Office, and central admissions. The role will also include supporting key strategic initiatives, partnership advancement, network development, and providing administrative support for accreditation activities, inspections, faculty events, and committees.

The successful candidate will need to demonstrate previous experience of working in an administrative role, with strong experience in reporting and data administration. Excellent IT skills are essential, including proficiency in Word, Excel, Outlook, PowerPoint, Teams, Zoom, and SharePoint, along with the ability and willingness to learn bespoke software systems. The role requires excellent communication skills, adaptability and flexibility, and a strong customer service focus. The post holder will need to be able to handle sensitive information in a confidential manner and demonstrate excellent planning and organisational abilities. A proactive approach, with strong problem-solving and decision-making skills, is essential.

Experience of administering and supporting apprenticeship programmes or Transnational Education (TNE) programmes would be desirable, as would experience of the Higher Education sector and awareness of the activities of the University. We are looking for a flexible, enthusiastic and responsible person, with the ability to work both as an effective team member and independently. The role will be predominantly based on the Manor Park campus but may also require travel to the Stag Hill campus on occasion for Faculty or University-wide events. Hybrid working patterns can be considered, but a minimum of three days is expected on site.

In addition to a competitive salary the post holder will receive 32 days annual leave/closure days and a great benefits package including pension and discounted membership to our world-renowned Surrey Sports Park.