Facilities Manager in Bristol

Responsibilities include supporting Property and Regional Pod Managers in efficiently managing a diverse property portfolio, upholding the company's standards, collaborating with Property Managers, ensuring compliance with Health and Safety regulations, and overseeing on-site personnel. The role encompasses both local and company-wide objectives.

Implementation of Best Practices

• Implement and oversee best practices in Health & Safety/statutory compliance, accounting, information/communications, procurement, operations, customer focus, and human resources within managed properties.
• Ensure company policies and procedures, standard systems, documents, and templates are consistently applied.
• Maintain high standards of service delivery, measure performance, and enhance reporting to clients.

Advisory Role

• Provide ad hoc advice and guidance on facilities management instructions within the portfolio.

Property Inspection and Reporting

• Formally inspect fully managed properties monthly, ensuring adherence to insurance requirements and "good estate management" practices.
• Maintain detailed and quality-checked inspection reports for the Property Manager's use.

Locum / Buddy Support

• Provide locum or 'Buddy' services in the absence of other Facilities Managers, ensuring continuity in coordination with company Facilities Managers and the Helpdesk.

Policy Implementation and Team Development

• Assist in implementing and overseeing policies and procedures, ensuring integration with the wider property team.
• Develop and mentor Facilities Management and on-site Property team personnel, identifying and addressing training needs.

Financial Management and Compliance

• Maintain the Company's Health & Safety system ensuring risk assessments and statutory inspections and reports are in place with follow up recommendations actioned.
• Proactively manage the accounts system, ensuring the placement of purchase orders and adherence to Service Charge Budgets.
• Implement and follow company Quality Assurance, meeting job specification requirements and statutory standards.

Other Duties

• Such other duties or functions that may be required by the Company from time to time.

Qualifications

• Preferably MIOSH qualified.
• Minimum 3 years in a similar Facilities role.
• Preferably from a Health & Safety/Property Management Consultancy background.
• Member of Institute of Workplace and Facilities Management (MIWFM) or higher.
• Single or multi-Site Building Management experience.
• Strong customer service focus with a professional and confident approach when dealing with clients and tenants.
• Solid understanding of facilities management, including health & safety, administration, building fabric, M&E services, finance, and disaster management.
• Excellent IT skills, particularly in Microsoft 365 (Excel, Word, PowerPoint) and financial databases; experience with AutoCAD or CAFM systems is an advantage.
• Highly organised, with the ability to manage people, budgets, contracts, and technical building matters efficiently.
• Strong analytical, numerical, and problem-solving skills, with great attention to detail and accuracy.
• Effective communicator who collaborates well within a team, contributes ideas confidently, and can work independently when required.
• Committed to continuous learning and self-development.

Company Overview

ESR Europe (ESR Group | Home) is the European platform of ESR Group, the leading global real estate investment manager. 156BN USD 2000+ people across 28 countries. The team comprises c.140 employees and operates across the UK and Western Europe managing a total AUM of $5.2Bn. (c.250 properties). We have a comprehensive offering across multiple investment vehicles comprising public markets, equity and credit discretionary funds, joint ventures and SMAs. Our corporate strategy is focused on the following four key areas:

Benefits

• Holidays – 25 days per year plus 10 bank holidays and local public holidays in Scotland.
• Private Medical Insurance.
• Health Cash Plan.
• Pension.
• Death in Service.
• Employee Assistance Programme.
• Cycle to Work Scheme.