At a Glance
- Tasks: Help allocate temporary accommodation and provide vital housing advice to those in need.
- Company: Join a dedicated team at Housing Solutions in Nottingham.
- Benefits: Starting salary of £32,597 with opportunities for growth and development.
- Other info: Dynamic role with a focus on customer care and community impact.
- Why this job: Make a real difference by preventing homelessness and supporting vulnerable citizens.
- Qualifications: Knowledge of housing legislation and strong communication skills required.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Onsite Worker
Salary: Starting Salary is £32,597 (Level one) rising to £35,412 per annum (pro rata for part-time)
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
About the Role
The post holder will assist in the allocation of temporary accommodation used by citizens in a housing crisis and will be responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and permanent accommodation used by homeless citizens and those in housing need. This will include intervening on behalf of people facing homelessness, advocating to prevent homelessness occurring, administering accommodation resources and assisting inquiries under the Housing Act 1996 VII (as amended). The right candidate will be proactive in seeking accommodation outcomes for households experiencing all forms of disadvantage, including those with multiple and complex needs.
About You
- Good working knowledge of housing legislation in both the public and private sector
- An understanding of homelessness and an ability to investigate possible duties owed to citizens under the homelessness legislation
- Ability to communicate complex issues on a face-to-face basis, demonstrating tact, diplomacy, sensitivity and customer care
- Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships
- Ability to be creative, identify problems and work to create solutions
- Commitment to providing a high quality customer‑focused service
- Fluent English is an essential requirement for the role (statutory duty under Part 7 of the Immigration Act 2016)
- DBS enhanced check for a regulated activity is required for this post
Temporary & Supported Accommodation Officer employer: ESPO Trading Limited
As a Temporary & Supported Accommodation Officer at Housing Solutions in Nottingham, you will join a dedicated team committed to making a real difference in the lives of those facing housing crises. Our supportive work culture prioritises employee development and offers opportunities for growth within the organisation, while our location in the heart of Nottingham provides easy access to local amenities and a vibrant community. With a focus on high-quality customer service and collaboration across sectors, we empower our staff to advocate for vulnerable citizens and create meaningful solutions to homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary & Supported Accommodation Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing legislation and homelessness. We recommend practising your responses with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you’ve tackled challenges in previous roles. This will demonstrate your ability to think creatively and find solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Temporary & Supported Accommodation Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Temporary & Supported Accommodation Officer role. Highlight your experience with housing legislation and any relevant skills that show you understand homelessness issues. We want to see how you can make a difference!
Showcase Your Communication Skills:Since this role involves a lot of face-to-face interaction, it’s crucial to demonstrate your ability to communicate complex issues clearly. Use examples in your application that showcase your tact and sensitivity when dealing with vulnerable citizens.
Highlight Your Problem-Solving Abilities:We’re looking for someone who can think creatively and find solutions to housing challenges. In your application, share specific instances where you’ve successfully navigated difficult situations or advocated for individuals facing homelessness.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ESPO Trading Limited
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation, especially the Housing Act 1996. Be prepared to discuss how this legislation impacts homelessness and temporary accommodation. Showing that you understand the legal framework will demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since the role involves face-to-face interactions, practice articulating complex issues clearly and sensitively. Think of examples where you've successfully communicated with clients or stakeholders, especially in challenging situations. This will highlight your customer care skills.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've identified problems and created effective solutions. The interviewers will be looking for your creativity and proactive approach in addressing housing crises, so have a few examples ready to share.
✨Build Rapport with Interviewers
Establishing a good relationship with your interviewers can set you apart. Be friendly, approachable, and show genuine interest in the role and the organisation. This will reflect your ability to build and maintain relationships, which is crucial for the position.
