Organisation: Leicestershire County Council
Work Location: County Hall Glenfield Leicester LE3 8RA
Salary: £33,129 - £35,493 Per annum (Pro Rata for part time)
Working Hours:37 per week (Mon-Fri)
Contract Type: Permanent
Closing Date: 24th November 2026
Interview Date(s): w/c 30th November 2026
An opportunity has arisen for a well-organised and resilient individual to join the busy and dynamic Children and Family Services Business Support Team as a Team Leader – PA to the Director.
About the Role
The successful candidate will provide a high-level, proactive and executive support service to the Director of Children and Family Services, operating with a significant degree of autonomy and professional judgement.
The postholder will deliver specialist,business-critical support across Children & Family Services and corporate governance processes, including coordinating the management of MP Letters, Ofsted and Department for Education enquiries and Complaints across the department, ensuring compliance with statutory requirements, deadlines, and organisational standards. The role requires advanced knowledge of children and family systems and local authority governance frameworks to support effective decision-making and organisational assurance.
About You
- NVQ level 4 in Administration or equivalent (ILM qualification) or equivalent demonstrable experience.
- Substantial experience providing executive-level support to Directors or senior leaders in a complex organisation.
- Experience working with corporate complaints and enquiries including tracking systems or information governance processes.
- Proven experience of managing highly sensitive, confidential, and politically complex information as well as line managing staff, including supervision, annual performance reviews and implementing and undertaking absence management, disciplinary and behaviour at work action.
- Experience of coordinating high-level meetings, governance processes, and corporate reporting.
- Excellent organisational skills, with the ability to manage multiple competing priorities at a strategic level.
- Highly developed communication and influencing skills, including interaction with senior stakeholders and elected members.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion,please contact:
Kelly Wells, Business and HR Co-ordinator
Email: Kelly.Wells@leics.gov.uk
Tel: 0116 305 5256
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Team Leader - PA to the Director employer: ESPO Trading Limited
Leicestershire County Council is an excellent employer, offering a supportive work environment where your organisational and people skills can truly make a difference. With a commitment to employee growth and flexible working options, you will find opportunities to develop your career while contributing to vital services that enhance the community's resilience. Located in the heart of Glenfield, Leicester, the council fosters a culture of inclusivity and teamwork, ensuring that every employee feels valued and empowered.
