At a Glance
- Tasks: Help tenants find homes that suit their needs and provide support throughout the rehousing journey.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and hybrid working options.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in local communities by improving residents' quality of life.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 32597 - 35412 £ per year.
Role: Rightsize Housing Officer
Contract Type: Fixed-term contract/internal secondment opportunity until 31 March 2027
Working Hours: 37 Hours Per Week - Monday to Friday, between the hours of 8:30am – 5:00pm
Worker Type: Hybrid Worker - working time will be split between your work base and working remotely in agreement with the Line Manager.
Salary: Grade F- £32,597 (Level one) rising to £35,412 (Level four) per annum
Location: Harvey Road, NG8 3BB
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement, and access to a generous pension scheme. We strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.
About the Role
We are looking for a motivated and customer-focused Rightsize Housing Officer to join Nottingham City Council Housing Services' Housing Options Team. In this rewarding role, you will help tenants who are living in homes that no longer meet their needs, whether they require a smaller property due to under-occupation or a larger home because of overcrowding.
Working closely with residents, colleagues, and partner organisations, you will provide practical advice and support throughout the rehousing journey. This includes helping customers explore their housing options, complete applications, access financial assistance where appropriate, bid for properties through HomeLink, and successfully move into their new home. You will also play a key role in promoting the Rightsize service, supporting mutual exchanges, and ensuring vulnerable residents receive the additional assistance they need.
The successful candidate will be an excellent communicator with strong organisational skills and a passion for delivering positive outcomes for customers. You will manage a varied caseload, maintain accurate records, monitor outcomes, and work collaboratively to make the best use of Nottingham's social housing stock while improving residents' quality of life.
This is an opportunity to make a meaningful difference to local communities by helping people find homes that are right for them.
About You
- Substantial experience of working within a housing management environment and an ability to learn
- A working knowledge and awareness and understanding of current housing issues and legislation, including in relation to Allocations, Tenancy Management, and Welfare Benefits
- Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships.
- Demonstrating personal commitment to the equality, diversity, and inclusion challenges faced by our workforce and Nottingham’s people
- Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations.
- Demonstrated capacity to effectively organise and use own initiative to prioritise workload to ensure that tasks are completed in an efficient and timely manner, with minimum supervision
Closing Date: 8th September 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.
Interview date: 21st September 2026 – Please note, this is subject to change.
Rightsize Housing Officer NCCHS employer: ESPO Trading Limited
Nottingham City Council is an excellent employer, offering a supportive work culture that prioritises community impact and employee development. As a Rightsize Housing Officer, you will have the opportunity to make a meaningful difference in the lives of vulnerable residents while enjoying a hybrid work model that promotes work-life balance. With a commitment to collaboration and strong communication, you'll thrive in an environment that values your contributions and fosters professional growth.
