At a Glance
- Tasks: Provide admin support and excellent customer service for adult learners.
- Company: Leicestershire County Council, committed to inclusive services.
- Benefits: Competitive salary, flexible working options, and a supportive environment.
- Other info: Opportunity for career growth and a dynamic work environment.
- Why this job: Be the first point of contact and make a difference in learners' lives.
- Qualifications: Good English and numeracy skills, plus customer care experience.
The predicted salary is between 25995 - 26409 £ per year.
Organisation: Leicestershire County Council
Work Location: Moira Adult Learning Centre, Moira Street, Loughborough, Leicestershire, LE11 1AX
Salary: £25,995 - £26,409 per annum (pro rata for part time) (pay award pending)
Working Hours: 22.2 hours per week
Contract Type: Permanent
Closing Date: 27th August 2026
Interview Date(s): W/C 7th September 2026
Would you like to offer administrative support service for the Adult Learning? If so, this may be the job for you!
About the Role
You will be the first point of contact for our learners and visitors to our venue. The post covers a variety of admin tasks to also include the delivery of exams, inputting data accurately into our system to enrol learners onto our courses, processing payments, and providing excellent customer service to learners and curriculum teams.
The post requires out of hours cover and you must be available to work up to a maximum of 2 evenings a week and up to 8 Saturdays per annum. An enhanced DBS check is required for this post.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Have a good standard of written and spoken English equivalent to functional skills level 2 or above, and a good standard of numeracy
- Reception and customer care experience
- Clerical experience in a range of tasks to include word processing, filing, photocopying, taking and relaying messages, data input and maintaining records
- Routine cash handling
- Organising tasks to meet priorities
- Working as a team member
- Be aware of the importance of confidentiality
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
For more information or an informal discussion, please contact: Sarah Wdowik - HUB Manager
Telephone: 0116 3056388
Email: sarah.wdowik@leics.gov.uk
By applying for this post, you agree to our Terms and Conditions.
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